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“These guys were very helpful over the phone and in-person and got me a great battery for a great price and very kind along the way. I'll probably never go anywhere else now.”
“There are so many car parts shops in Chardon but only one worth going to. The folks down here give you parts in a hurry but also some really solid advice. I was not paid to say this but I did log into my Google account just to review them. 10/10.”
“My check engine light came on while driving to work this morning. I pulled over and happened to be right by the O’Riley auto parts store. I stopped in and was immediately offered a warm welcome, followed by, "How can I help you today?" I asked the young woman behind the counter, Shermaine, if she could run a diagnostic test on my car. She happily obliged and was able to recommend new spark plugs as a solution. I immediately purchased new plugs and was able to install them myself. This completely resolved the issue, and my car is up and running perfectly. When I asked Shermaine what she thought about the issue, she offered to give me her boss's card, as he’s a mechanic and would be better suited to answer my questions. Shermaine really went above and beyond to provide exemplary customer service. The prices were affordable, and the customer service was stupendous. This store will definitely be my preferred auto parts store moving forward. Give this young woman a raise; she deserves it.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Jake and his evening staff went out if their way to help my family. They are informative+ more! Much appreciate gentleman! I only wish I could name the 2nd gentleman.”