Active Plumbing Supply Company is known for its fast and efficient service, with orders arriving quickly and exact products. Customers praise the helpful and knowledgeable staff across multiple locations, including Painesville and Macedonia. The stores are well-laid-out and offer a friendly atmosphere, with some locations providing extras like free hot dogs. Long-term customers appreciate the excellent customer service and trust the staff for their plumbing needs. Additionally, the company offers professional planning advice and project management, ensuring satisfaction from consultation to completion. Overall, Active Plumbing Supply Company is highly recommended for quality products, friendly service, and reliable support.
I had a question about a product on their website and the gentleman i spoke with was very helpful and polite. I placed the order via their website and it was at my doorstep in two days and exactly what i needed. FAST and EFFICIENT!
March 2024
Chet at the counter in painesville is AWSOME. Been a customer of their's for 11 years and I don't want anyone else to pull my parts. Best customer service ever!!!
September 2022
I've been into several of their stores and always had a good time chatting with the employees. They know their stuff. Recently stopped into the new shop in Macedonia and was amazed at how well it was laid out. The guys there were helpful. They have free hot dogs too! What else do you want?!
