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February 2024 by Sherrie Skipper
I had the best experience at our local T-Mobile in Oxford with Davin and Larry. I thought my phone was terribly broken and they easily figured out it was the sim card! They replaced it and saved the day again by ordering me a new screen protector. They explained my screen was fine, it was the protector that was cracked then answered 20 other questions I had about how my phone works. And I ended up buying a better charging cable which will make all the difference. They explained the science of the cables to me! I had the best customer service ever. What a relief. When your phone is on the fritz it changes everything, right? Well now I'm feeling so much more confident about how to keep my phone healthy and my bills low! When I do want a better phone I will definitely come back. They saved the day and made what seemed like a huge stressor for me fun and easy to understand. I am so grateful. Thanks guys!!!
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February 2024 by Sherrie S.
I had the best experience at our local T-Mobile in Oxford with Davin and Larry. I thought my phone was terribly broken and they easily figured out it was the sim card! They replaced it and saved the day again by ordering me a new screen protector. They explained my screen was fine, it was the protector that was cracked then answered 20 other questions I had about how my phone works. And I ended up buying a better charging cable which will make all the difference. They explained the science of the cables to me! I had the best customer service ever. What a relief. When your phone is on the fritz it changes everything, right? Well now I'm feeling so much more confident about how to keep my phone healthy and my bills low! When I do want a better phone I will definitely come back. They saved the day and made it easy.
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January 2024 by ldptwlts lstsaokda
It's a good store good people in their just rethink the internet service they have it's really shotty
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December 2023 by austin haley
Larry was very helpful and a pleasure to talk to
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November 2023 by Misty Woosley
Larry Sturgill was so very helpful. I was so unsure of what to do..he was so in tune to everything. It was so easy. I am very happy and would recommend to anyone. I have two phone lines and internet love both. Thank you so much!!
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October 2023 by Faith Davis
Omg!!! Absolutely amazing customer service from Kirsten! I have been fighting with T-Mobile for the past 24 hours over such a simple issue and I originally went to TMobile in Richmond Indiana and they were of absolutely no help to me and I was super stressed out and frustrated over this. I went to Oxford and Kirsten made the return process fast and easy and super friendly and eased my stress! 10/10 ☺️
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October 2023 by Josh Tepe
Best store around! I recommend asking for Larry! He's the best at his job and very kind and friendly!
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August 2023 by Edward Jones
ALWAYS come see these guys for the best deals!
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July 2023 by Mario Macagba, MBA
Davin was such an amazing associate. I’d recommend Davin for sure. He was knowledgeable about the products and features of T-Mobile. I would ask for Davin when you go there. Joe was awesome too, while I waiting for help, I was observing Joe and his attentiveness and kindness. He was personable. Joe also did a great job in team selling with Davin. Collins LLC did great in selecting these two fellas to represent them and the T-Mobile brand. BRAVO FELLAS!
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May 2023 by David Traylor
These guys are incredible. Off a recommendation from a friend I am driving half an hour to this store and it's worth it. Last Saturday I switched my wife and my service from another provider as well as my son's service from a 3rd provider. The entire store staff assisted with getting everything set up and answered all our questions and concerns.Their after sale service is great as well. I had a question about my bill and emailed Larry after hours last night. He just responded to confirm receipt of the email and that he would follow-up today. It's 7:30 a.m.... they don't open until 10:00 a.m. I honestly didn't expect a response until after they open. This type of customer care is what is missing from most businesses today.
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November 2022 by carmen ash (kitten)
This is the best place to shop for phones. Even if the phone isn't T-Mobile they still help out when they can. Absolutely stellar service, always tells you the truth. Best place to go if you ever have trouble with your phone or need someone to teach grandma how to use Ed her phone, excellent staff and service and prices aren't that bad either.
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October 2022 by Sparks Hannah
Larry was the BEST help today when upgrading my iPhone 7 to a newer IPhone.Thank you sm Larry!!!
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October 2022 by Susan RidenourMarcum
Larry at the Oxford store is very knowledgeable about the items in the store.He makes sure you are happy before you leave the store.Larry should be the manager of the store!!!!!
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September 2022 by Katharine Parrett
Larry did a great job! even though it took 4 hours because I had so much on my phone. He stayed with it and saw it to the end. Thanks Larry!
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September 2022 by Jacob Barrett
Larry and Paul were absolutely the best people I’ve ever dealt with in my 4 years with Tmobile!
