-
December 2023 by Ellie
Mechanics are trustworthy great customer service all the way around
-
December 2023 by Hugh Welsh
Very professional and courteous. Completed an emergency repair quickly and properly. Very pleased.
-
October 2023 by david marado
John and team were really nice. They informed me of all the issues and kept me updated on completion. Go see them!
-
September 2023 by Rachel Whary
Called an hour before closing and they let me come in after I tried two other oil change places. The workers were very proffesional and got it done fast. There price was also very resonable. This is the place you should go.
-
August 2023 by Vickie
I had my wheel bearing replaced after it exploded, and my car runs like new! Great mechanics and friendly people!
-
July 2023 by Judy L.
I needed to get new tires for my car and I called and talked first to the Manager John and got some information. Then I had to call back and talked to a very nice lady who was also very helpful. We have gone here before for tires and also when we have had issues with tire's always great Help with the manager John and his team. I would highly recommend them.
-
March 2023 by Tianyang Shi
A very bad experience, I ordered four tires from the website to come to Monro for installation, but after I got my car I found many more black handprints inside my car, including the glove box and storage compartment, which means that these places were opened. I don't think installing tires requires opening the storage compartment and glove box. My items were not missing, but it was offensive to have these private storage spaces opened without my knowledge and permission.
-
January 2023 by Alec Johnson
Will try to upsell you. Preys on people not educated in car interlocking. Went for an oil change and was told i needed a new battery because the car wouldn't start and the battery was severely unhealthy. Told them to jump it and let me be on my way. They said the car won't start once you turn it off and the battery is 100% necessary.Low and behold I've been driving on the same battery for a good while now. Another mechanic has told me the battery is healthy.Someone less suspicious would probably not question it and happily pay the extra $210 they were trying to charge me. Avoid at all costs.
-
January 2023 by Austin Edwards
This place is very expensive. I took my car in and they told me it would be around $120 for them to even look at it, before the cost of labor and parts. I went to Oxford Car Care, who said theres only a $20 fee that they waive if you have work done. Judging off of this, I think this place banks on ripping off college students who don't know any better.Also, the workers were really unprofessional. I walk in, the guy greets me, then answers the phone, and doesn't acknowledge me for another ten minutes. Just gave me a bad vibe about the place. I took my business elsewhere.
-
December 2022 by Stephanie Aquino
Everyone very helpful n professional. Got my car in and fixed while I was at work. So convient. Definitely will be returning when needed.
-
October 2022 by Julia Hatfield
So I am a first year college student that parents live 3 hours away. Car started over heating. Calling around because broke college student. I called them explain to them. "Hey I have a coolant Leak somewhere I already changed the thermostat, gasket and clamp. What would be the price to get it looked at." They had said, "oh its free to get it looked at and to get a estimate." Okay cool get there the day of the appointment and gets told it'd going to be 117 dollars. WHAT of whatever I don't have the time to be picky. They take it back over 2 hours goes by. They come back with 4 things we didn't even bring in the car. If we want to fix The first problem it would be $1,200 just for some tubing. If we wanted to add a water pump it would be $1,900. Not including any of the other problems.
-
September 2022 by Charlotte Pugh Lunsford
Great service. Very nice group of employees.
-
September 2022 by Matt Eisenbraun
Always helpful and reasonably priced. Sometimes it takes some time to get in but that's just because they need more quality help - just like everyone. John will take care of you.
-
August 2022 by Wylie Brace
These guys have been great. Anytime I need anything I go to them and they fix or work on my vehicles. A lot of people wont touch H2 Hummers and these guys get me in and out whenever I need something fixed. I will continue to do business with them. Great shop! Great prices! Great work!
-
March 2022 by David Bothast
While I wasn’t able to get in as hoped because demand is high (and I see why), Mike and Alex were very accommodating on a rainy Saturday morning. Alex even followed me to TireChoice so I wouldn’t have to walk back in the rain.Excellent customer service and looking forward to being able to support this business in the future.Great example of small town culture, friendliness, and premier customer service.
