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October 2024 by Ally Schuler
The staff is rude and you won't get your prescription for like two days
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September 2024 by Hank Stevens
Nice staff. Super loud music. If you have to wait, bring earplugs!
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May 2024 by Brittany Isaacs
I have always used Kroger pharmacy for my medications. They are polite, professional, and quick. And they always make sure I understand the medications I am receiving before I leave the building.
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March 2024 by Amy Sullivan
Sooooo slow, and they seem not to have common meds in stock. Had to come back three separate days to get three medications that were all prescribed in one doctor visit. Walgreens was much faster and always had things in stock. Not sure what the problem is with the Kroger pharmacy.
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March 2024 by B R
What an absolute clown show! My wife spent 2 hours here last night trying to help them get my insurance working with no luck. I came back today and as I was walking up a dark haired male tech held up his hand and said "we're closing in 2 minutes, come back at 130". My response was "I drove 30 minutes and I'm here before you closed". He didn't bother to reply, just pulled the wire grate over the pharmacy area. I understood taking lunch when there were COVID staffing issues, but there were 4 employees in the pharmacy when he pulled the gate shut, and a 5th entered as I was leaving. Second issue: My wife picked up a prescription for me last month that they said my insurance didn't cover. When I called to try to straighten out the mess today, I asked why an EpiPen wouldn't be covered. Turns out the pharmacy didn't want to deal with the issue with the insurance at that point, so just lied about coverage. I'll be filling a complaint with the Ohio Pharmacy Board as soon as I get home.
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January 2024 by Paul B
Script not ready after 2 hours post being sent in, tech reports had pricing question, no phone call, says give me 20 minutes, still not ready, says waiting for pharmacist to "push through", waited an additional 20. Not busy mid to late morning
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December 2023 by Leanne George
Visit went accordingly!!
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December 2023 by Cheryl Gormly
Can’t manage to access my debit card in their system. This has happened twice resulting in my not getting the meds I need. I’m in a wheel chair so I had to send someone to pick up my meds. This has happened three times in the past few weeks.
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October 2023 by Billy Truax
I have repeatedly experienced consistent friendly, speedy, and helpful interactions here. They are extremely busy, yet they always give professional, knowledgeable service at every opportunity. Thank you Kroger Pharmacy!
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October 2023 by J David H.
This is review is strictly for the wine department and service at checkout. Above average selection on wine and freaking bargain prices. Like Wagner Family wine Bonanza $17.99 with your Kroger card. That's like cost. Service was friendly by a real person checking me out. 3.5 rounding up.
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September 2023 by Scott Hart
When you're medicine is ready to be refilled 8-31. I called 8-30 they said it would be ready for pickup 8-31-23. I went 8-31-23 and they said they were out and wouldn't have any until 9-5-23. I asked them to check other Kroger's they checked and no other had any in stock. Unbelievable! My prescription is a very common medicine.
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August 2023 by Jeffrie S.
Although overall I'm very glad that we have a Krogers store in Oxford, there are areas they could improve. First, I usually have difficulty with the produce section. While I appreciate the variety, frequently the produce is old, or looks good on the outside but is either too old or tasteless on the inside. I realize they probably have only one supplier (a Krogers produce warehouse somewhere). My other issue is the lack of customer service training for the employees who stock the shelves and refrigerated sections. They act like we customers aren't there, never speak and usually just ignore us --- even if they practically run over us. This has happened multiple times, and I believe it could easily be improved. But as I mentioned above, I'm glad we have a Krogers (and a Walmart).
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July 2023 by Billie Juniper
I have repeatedly experienced consistent friendly, speedy, and helpful interactions here. They are extremely busy, yet they always give professional, knowledgeable service at every opportunity. Thank you Kroger Pharmacy!
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June 2023 by Tony Blanton
Meds are never filled same day. Only way you can get them is if you call when doctor puts them in and then it takes forever .My wife's meds are wrong along we finally switched to Walmart and they are amazing way more friendly service too had some very very rude people at Kroger pharmacy use them at your own risk .
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June 2023 by Billie Truax
I have repeatedly experienced consistent friendly, speedy, and helpful interactions here. They are extremely busy, yet they always give professional, knowledgeable service at every opportunity. Thank you Kroger Pharmacy!
