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April 2024 by Jeph Me
There was a glitch with their autopay and it tried to overdraft my account for $5000 to pay a balance that wasn't due and was at zero percent interest. When it finally got fixed they said the payment went through even though there was no funds and the balance is new credit issued at 28% APR. Both the branch manager and regional manager said tough luck pay the balance or hundreds in interest. Had to complain to CFPB and the federal trade commission to have it resolved. Paid off the balance when the actual due date came and withdrew all my money and went with ALLY bank. I used to keep my savings here and it was my main bank direct deposit but no more. They can't be trusted to do the right thing, a bank with no intergerty is no bank at all.
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September 2022 by James Staubach
Love this particular location,.. probably my favorite in all 20 years of banking with this company,.. The people here are great,.. a big shout out to a banker named Jessica,.. working on on immigration paperwork and needed several things to provide proof and she went more than the extra mile several times over multi-week. Great job! Promote her now or move her to training department so you can have other people that are as awesome as she was
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June 2022 by designs and signs Boyd
The experience has been terrible and lie after lie, with each new person I speak with I was told another lie. So I called this branch and tried to reach a manager and was told they were not there and as I am trying to ask questions, the clerk talked over me and told me she could not help me and neither could a manager. I will be closing this account immediately and will make sure everyone I know, knows about the terrible experience I have had. If I could have given a worse star review I would have!!!
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May 2022 by Tawnya’s designs and signs Boyd
The experience has been terrible and lie after lie, with each new person I speak with I was told another lie. So I called this branch and tried to reach a manager and was told they were not there and as I am trying to ask questions, the clerk talked over me and told me she could not help me and neither could a manager. I will be closing this account immediately and will make sure everyone I know, knows about the terrible experience I have had. If I could have given a worse star review I would have!!!
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September 2021 by Haruna Spaki
This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Murphy sherry for you have proven all what I have heard about you is the true, by investing $500 with Mrs. Murphy sherry I made $6050, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with Mia on
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April 2021 by Gina Hennessey
I love my bank great people
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November 2020 by Robert Bertram
This place was once my favorite bank. Some people are fast some people take forever to do the simplest thing.
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November 2020 by Hallie Williams
There apps always crash can't check your account
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December 2017 by Carolyn Dudley
Great bank, nice great staff.
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August 2017 by Vincent Smith
Friendly people and all of that. But they neglected to mention to me that my new account would have a 30-day hold on funds. “Because it was newâ€. They even set up direct deposit for me so I would have a physical check to just cash. So, in short, I'm being left without any of my own cash for about a month because I wasn't told about all of this. I regret coming here greatly, and as soon as I have access to my money, I'll probably just switch banks to avoid this kind of thing.
