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March 2024 by mister herbie
I had to get some stuff and so my search brought me to this store. I visited in-person, having already pre-researched the matter online. The teenager who helped me gets one star for non-existent customer service. The manager-type person who was there also, he did help me; but it seemed like he was tired of making up for the teenager's indifference.....I did get what I needed. I did make an exchange/return in my two visits. But I was told originally that they did not have it (after the website told me otherwise).Well, they DO have it -- but it would be available after a few hours' time to same-day ship it to the store. I had to tell the guy this. He should have said: "I can get it for you later today -- shall I order it same day delivery to our store for you?" This did not happen.I was not thanked and I was not offered a bag for all my purchases. I will probably be back, but I just now know how much effort I will have to put forth in securing the right parts for my car.
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January 2024 by Danny Landacre
The guy that waited on us was great, their prices are just a bit high for me but it is still a good place, i still buy from there even though.
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November 2023 by Clinton Fazekas
Had a fuel pump in stock at a fair price that I was having a hard time finding at other parts stores. Worker was friendly and let me inspect the part before purchasing to insure it was the proper fitment.
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October 2023 by Veronica Reyes
Always respectful and helpful. Great team, my go-to auto store. Thank you guys!!
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August 2023 by Christopher Still
Been an Oreillys customer for over 15 yrs. Spent 1000s in there mostly in FL. Always got treated great with great customer service. Never treated or disrespected like the big guy at the Orrville OReillys did. He had me and my GF so ticked off when we left. He's a joke and customer service sucks !!!! Never again in that O'Reillys !.
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June 2023 by Mythrin 001
Really helpful and only sell me what I ask for they don't try to sell me the extra stuff I don't ask for.
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June 2023 by Adam Hostetler
Fair prices, the people behind the counter seem knowledgeable as far as working on vehicles
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March 2023 by Sue Maxymiv
Thank you guys for changing the battery in both my key fobs. I had no idea it would be such a struggle.
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March 2023 by Ryan & Ashley Talbott
Always seem to have what you need. and great customer service.
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December 2022 by Wesley Steiner
I’ve had great service and friendly staff!
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December 2022 by Nickelbread43
Had to get rear brakes. The guy was very friendly and got what I needed and asked if there anything else he could do for me.
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November 2022 by Terry Pippin
Staff was very helpful & went the extra mile to help the customer!!
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August 2022 by Joe
Typical O'Reilly parts store. Good service as you'd expect and hope for. And as always can find some things cheaper then advance and AutoZone but you'll have that with any of those different brands. They do offer more free services then advance and AutoZone I e noticed which is nice.
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April 2022 by geoff lorbach
Staff is very kind and helpful!
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April 2022 by Caleb Gibson (Gibby)
Great team of guys over there.