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September 2024 by Paul Cantiberry
Thanks Nick! Great customer service! This place stands behind their warrantys and work.
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August 2024 by rose small
Very understanding and awesome customer service. Helped me out in a difficult situation. No hassle. If i have an issue again with any of my vehicles, I'll choose Belletire on Navarre every time.
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July 2024 by evelyn gormley
Not much to share, they said they looked and found no problem
Other garages agree so nothing can be done.
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June 2024 by Chris Clark
This company will not take responsibility for any damages they cause to your vehicle. Just a heads up.
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June 2024 by MyDailyLife Shorts
Had to get a front end wheel alignment and asked them to rotate the tires. Which they just threw in for no charge.
The car drives amazing, wheel alignment came out perfect, once again. Im a happy customer.
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May 2024 by Kim Devlin
I just stopped by to put air in my tires.
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May 2024 by david stephenson
Needed a new trailer tire. They quickly installed and at a good price.
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May 2024 by Ryan Snow
Asked them to put new rims on my vehicle. They told me the rims did not fit due to the stud on vehicle being to big. They said it was way to big to fit and the hole was not drilled out enough.
Got home called manufacturer and started return process. decided to try fitting rim on at home and the rim slid right on. took it back to this belle tire and asked them to try again to figure out the issue. They then called us out there to show us the problem. The rim did not slide on because the worker was trying to put it on at an angle. Once held square, the rim slides right on. The worker then proceeded to get very mad and walk away rather than just apologizing and moving forward. Luckily, another worker stepped in and completed the job for me. 6 hours and two trips up there later... wheels are installed.
The fact that they did not put in much effort in the beginning or correctly explain the issue. They immediately told me that it was an issue with the wheel, rather than their worker not taking his time to do a high quality job.
I would stay away from a tire place that cannot even put a wheel on correctly. But that's just my opinion.
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February 2024 by B K
Extremely long wait. Their estimated times are very off.
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February 2024 by Big Jon
Drove all the way here from another store, once I got there they said they wouldn’t honor Tiremans old warranty and tried to sell me a new one. Smh
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December 2023 by Claudia Bock
Friendly
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December 2023 by Sarah J
I feel like I need to write this. So I went to get a tire rotation and asked them to check my alignment as well since I had been noticing a slight pull to the right. Before I took my car in, I marked the two front tires so I would know if they tried to rip me off (I am a woman who does look younger). They told me I did need an alignment and gave me the “before” spec sheet telling me that one of my front tires was pretty bad out of alignment and they weren’t sure why. Mind you, none of the other specs were in the red, including all of the casters and cambers. I told them I would hold off for now since the alignment costs $99.
So when I was able to check my tires like the next day, I realized that they had only rotated ONE SIDE of tires!!! The mark I had made was still clearly there on the right front tire. So I called them and told them. The manager Randy said he spoke to the tech who did it and the tech told him he had all four tires off the car so he didn’t know how this could happen. So I bring my car back in and ask if they could do the alignment then since they would have my car anyway. Mind you, they did not offer any kind of compensation, discount, etc. for their error. I figured they would do the alignment for free, but no. Not even a discount or anything.
So. I get the car back from the alignment and they never printed off the “after” spec sheet for me. I should have insisted they do this but I didn’t realize. The simple fact that this wasn’t given to me should tell you all you need to know about this place. After the alignment the car now pulled BOTH ways intermittently. I had my boyfriend drive my car as well and he said the same thing. So I call them, they have me bring the car back in to check it again. I ask them to print me off the “after” alignment specs from after the first alignment, I was told they can’t do that…at this point I blatantly feel like they are just ripping me off.
They get my car back on the rack and check the alignment again. The employee Mike eventually comes and shows me the spec sheet and says everything was within spec for the toes. However, the caster and cambers are now off! He explains that these are unable to be adjusted and wouldn’t cause a pull anyway, but if I wanted these fixed they would need to order special parts and put them on which would cost like $80 each and be hours of labor. I declined and just took my car and left.
Once I got home, I then realized after looking at both spec sheets (showing before and after the alignment) that none of the cambers or casters were in the red before they did the alignment and worked on my car! So clearly they screwed something up because why would those measurements change, particularly if they are non-adjustable. So I called them AGAIN and spoke to the manager again and he didn’t have an answer for me, just “I’m not sure” why those measurements were now in the red and out of spec. He tells me to bring the car back in. I bring it back in and they put it back on the rack once more. Once they are done, he tells me they did have to re-align it but it should be good now, as they drove it a bunch of times to make sure. So clearly they messed up the alignment the first time and didn’t do it correctly!! This third spec sheet I was given showed everything in the green besides I think like one caster or something (I will need to check the paper again). How did the specs change again for the cambers then if I keep being told they are not adjustable?! No one had any answers for this, just “I don’t know.”
This time my car seemed to finally drive pretty straight. It is difficult to tell but I do still feel pulling sometimes. AND apparently they either didn’t tighten one of my tire valve caps all the way or they didn’t put it back on it all, because it was gone. AND all of my tire pressures were very low when I checked afterward, when they were perfectly fine before. All in all this entire experience was a complete NIGHTMARE and I would not recommend anyone
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November 2023 by Sarah Jolliff
I feel like I need to write this. So I went to get a tire rotation and asked them to check my alignment as well since I had been noticing a slight pull to the right. Before I took my car in, I marked the two front tires so I would know if they tried to rip me off (I am a woman who does look younger). They told me I did need an alignment and gave me the “before” spec sheet telling me that one of my front tires was pretty bad out of alignment and they weren’t sure why. Mind you, none of the other specs were in the red, including all of the casters and cambers. I told them I would hold off for now since the alignment costs $99.So when I was able to check my tires like the next day, I realized that they had only rotated ONE SIDE of tires!!! The mark I had made was still clearly there on the right front tire. So I called them and told them. The manager Randy said he spoke to the tech who did it and the tech told him he had all four tires off the car so he didn’t know how this could happen. So I bring my car back in and ask if they could do the alignment then since they would have my car anyway. Mind you, they did not offer any kind of compensation, discount, etc. for their error. I figured they would do the alignment for free, but no. Not even a discount or anything.So. I get the car back from the alignment and they never printed off the “after” spec sheet for me. I should have insisted they do this but I didn’t realize. The simple fact that this wasn’t given to me should tell you all you need to know about this place. After the alignment the car now pulled BOTH ways intermittently. I had my boyfriend drive my car as well and he said the same thing. So I call them, they have me bring the car back in to check it again. I ask them to print me off the “after” alignment specs from after the first alignment, I was told they can’t do that…at this point I blatantly feel like they are just ripping me off.They get my car back on the rack and check the alignment again. The employee Mike eventually comes and shows me the spec sheet and says everything was within spec for the toes. However, the caster and cambers are now off! He explains that these are unable to be adjusted and wouldn’t cause a pull anyway, but if I wanted these fixed they would need to order special parts and put them on which would cost like $80 each and be hours of labor. I declined and just took my car and left.Once I got home, I then realized after looking at both spec sheets (showing before and after the alignment) that none of the cambers or casters were in the red before they did the alignment and worked on my car! So clearly they screwed something up because why would those measurements change, particularly if they are non-adjustable. So I called them AGAIN and spoke to the manager again and he didn’t have an answer for me, just “I’m not sure” why those measurements were now in the red and out of spec. He tells me to bring the car back in. I bring it back in and they put it back on the rack once more. Once they are done, he tells me they did have to re-align it but it should be good now, as they drove it a bunch of times to make sure. So clearly they messed up the alignment the first time and didn’t do it correctly!! This third spec sheet I was given showed everything in the green besides I think like one caster or something (I will need to check the paper again). How did the specs change again for the cambers then if I keep being told they are not adjustable?! No one had any answers for this, just “I don’t know.”This time my car seemed to finally drive pretty straight. It is difficult to tell but I do still feel pulling sometimes. AND apparently they either didn’t tighten one of my tire valve caps all the way or they didn’t put it back on it all, because it was gone. AND all of my tire pressures were very low when I checked afterward, when they were perfectly fine before. All in all this entire experience was a complete NIGHTMARE and I would not recommend anyone to go here, ever. Especially if you are female!!! They will rip you off.
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November 2023 by Gary McClatchey
Absolutely the worst customer service ever I've been here 3 times in the last week and a half, everytime I had an appointment. I showed up early so I could get in by my appointment time except they are so far behind it takes over 2 hours just for them to look at my vehicle, mean time I hear the desk guy saying oh just stop in we can fit you in whenever, why make appointments if you the service techs can't honor them, BTW I'm only here cause they did an alignment and now my car pulls there is another belle tire less than a half a mile down the road I would advice going there before wasting your time with these incompetent mechanics
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November 2023 by John Estep
Mike at Oregon Ohio tireman outstanding will get my business and hope others follow good fair people
