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January 2024 by David Lawrence
Trying too make people use ez-pay.....manager just trying too get card numbers......order a dyer online with card and when it got to the store pick up the Manger wanted my card info when I all ready paid online.......has been reported.....
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January 2024 by Cheryl Butler
Excellent customer service from the manager and the workers.very helpful and professional at all times.I love the Oregon location.
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October 2023 by Cyndi Mansberger
Very poor customer service and delivery personnel going to threaten my husband's life when we wasn't the ones renting merchandise from them. It was left in the home we are renting
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October 2023 by Cindy Berger
Mgr Joe extremely helpful and George from delivery was excellent answered all of my questions. He had to come back next day to put legs on my couch and he was really personable thank you all
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August 2023 by S. J.
Reynolds location is about to catch a case. Why the yelling. Monday we are to speak with the gm. They have ducked us for weeks now. It all will end Monday!!!*response update*: I bet u do "Anna". Nope. The comfort is too strong or Josh would have not been yelling like that, i tho am not the one, two or three AND my baby inclined and has changed TPS but MY baby paying on a computer she turned in for service like 8 weeks ago????? like NO! Reynolds??, the location is ridiculous and I hope it's not because we are black. We will see. GMs' are able to resolve EVERYTHING. The ball is in HIS court I am sure;) HOLLA
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August 2023 by Beauty Babe (LayDMo)
Reynolds location is about to catch a case. Why the yelling. Monday we are to speak with the gm. They have ducked us for weeks now. It all will end Monday!!!*response update*: I bet u do "Anna". Nope. The comfort is too strong or Josh would have not been yelling like that, i tho am not the one, two or three AND my baby inclined and has changed TPS but MY baby paying on a computer she turned in for service like 8 weeks ago????? like NO! Reynolds??, the location is ridiculous and I hope it's not because we are black. We will see. GMs' are able to resolve EVERYTHING. The ball is in HIS court I am sure;) HOLLA
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March 2023 by gina levinsky
Worst customer service ever!!! Also brought broken furniture and the fix it guy never showed up!!! Canceled my order the first month!!! Can’t wait till the 28th to get my new stuff from a different rental company!!! Just shameful!!!!Edit you were quick to reply to my review but yet to reply to the complaint I filed Monday…yes I have a ticket complaint number…. funny how ppl have to get angry and frustrated for a person to reply to something!!!Edit again…. Today has been the schedule pick up for the damage furniture they delivered, not here my new furniture is,, they say if I sit it out and it gets damaged I’m responsible… it was ALREADY DAMAGED WHEN THEY BROUGHT IT!!!I can’t wait to see this one in court !!!
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November 2022 by Elmyra Keeling
ALWAYS love my experience with Aaron's. All their staff are friendly and helpful!
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June 2022 by Regina “Beaner” Rutherford-Moore
Great to work with super fast service
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February 2022 by Luchiana Dotson
Very unprofessional, rude delivery drivers who come to your house and aggressively bang on your door which made my neighbor call me at work to let me know that they had just left my house. Calls me before the store opens and after their closed. But have had the opportunity to come get their furniture numerous times. Never again will I rent from them.
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December 2021 by Robert Swartz
Didn’t know which product was which. When you are selling 1500 TVs for double the price when leased maybe make sure you know what you have and are showing someone. Long story short go here and buy a PS5 you might get a ps4. Incredible. Couldn’t give me a refund for their incompetence and now won’t answer my phone calls. Some people were helpful and not a fault but I’d be cautious about shopping here.
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October 2021 by Nihoa Lee
It's amazing that they have a 4.3 rating, I wonder how much they had to bribe people in order for a "good" review. All about money and when you want a refund, you have to jump through Hoops in order to get it.
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September 2021 by Brionna Marie
Just got off the phone with Michael and he was very unprofessional. Shouting at me because my work schedule doesn’t accommodate with the times people are willing to come pick up the device that I’m trying to return. I remained calm and collected throughout the whole thing, explaining that I do not have time to drop off the device and I don’t have any friends or family who drive and are able to drop it off.I had talked to him prior to today and he said he’d come pick it up personally. But today when I called to see if he was still picking it up; he said, and I quote, directly from this man’s mouth. “Why didn’t you call this morning? You were sleeping, huh?” I assumed you were still coming and when you didn’t show up, after hours of waiting. I decided to call. And since you wanted to scream at me, you’re getting a bad review.
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August 2021 by Sabrina Tipping
Aarons has great delivery guys and the manager is so nice. I love that they have so many options to choose from.
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July 2021 by Marcia Wallace
Where is my chair, it ha been a weeek
