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October 2022
Fantastic customer service. 9 out of 10 times they answer right away. The people on the other end of the phone are very knowledgeable.
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October 2021
Called and was told wait on phone was 20 min. The local offices are closed. I couldn't wait on phone that long. Had to get questions answered elsewhere. May switchTo etrade.
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October 2021
Called and asked to wait at least 10 mins. I have some questions have to deal with with professional face toface. But no luck.