Menards is a large home improvement store that offers a wide selection of hardware, decor, and some food and clothing items. Customers appreciate the friendly and helpful employees, especially those in the pick-up yard and order pick-up areas, who are known for being quick, polite, and attentive. The store provides convenient online shopping and drive-up pickup options, making it easier for customers to get their orders quickly. The staff is often praised for their excellent customer service, with some employees going above and beyond to assist with purchases and delivery setup. Prices are generally good, and the store frequently offers an 11% rebate on everything, although some customers suggest improvements like in-store rebate drop-off options. While the store has a large selection and friendly staff, some customers find certain store layouts, such as the separate entrance and exit doors, a bit inconvenient. Overall, Menards is viewed as a dependable and well-stocked store with helpful employees.
Price on 1 item didn't ring up sale price. Had to go bk and take picture of sign. Then wait till the right person came to correct it. I was not in a hurry, but if I had been it would have been aggravating. Employees were pleasant. Thank you.
July 2025
Had the replacement cap for my edge trimmer. Now I can get back to work.
June 2025
Darla Salagiver was absolutely wonderful! She stopped and helped me as she was walking by and helped with the entire purchase through delivery setup. Awesome customer service here!