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October 2022 by Kati C.
Walmart is Walmart, but shout out to my dude Neil bringing out my pick up order in a smiley face beanie. If only every Walmart employee was that friendly!
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October 2022 by Thomas P.
walmart will soon go the way of kmart and the rest. Customer service is nonexistent. They treat the employees like shit.
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October 2021 by Christian L.
Driving in from a long drive from North Carolina I drive a sprinter van pulling in I do not see towing signs you have to come from a different side to see the Towing signs as the Towing guy told me. Sad drivers do not stop here to even shop go to the next
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September 2021 by Joanna N.
I purchased 2 crown broccolis because the sign said $1.98 Each. At check out the price was $1.50 lb, which was $5.88 total. I told the girl at the the check out that the price was incorrect, she told me go to customer service for my refund. When I showed the posted sign for broccoli $1.98 EACH, the manager said "$1.98 EACH, means $1.98 each lbs therefore, I got it for less" . I asked her show me where the sign said "pound" on the sign, she said "each means each pound". This manager is rude, stupid and unprofessional person I've met. No wonder why Walmart can't find good people to work for them. Manager that doesn't know how to post or interpret or read the product's signs. I'll never go in this Walmart again.
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July 2021 by Ayman R.
Worst customer service ever. Went to return 3 iPods I purchased 3 days ago and was told I could not donut with a copy of my receipt. I said I have my id and want the money to go back on the card on the receipt. They said they need actual receipt and said it was their dumb policy. Went to my car and found actual receipt and came back and she was rude and I was like I won't shop here again and she was like that does not impact my pay and I was like it's not like u get paid much. Then she was like I refuse to return this for u, I demanded for a Manager and when Jennifer came she said she was very rude and got 2 guys to open iPods and inspect them even though they were sealed. And while talking with my sister who we with me she was like if u continue to talk about us and the company I will refuse ur return. I said I am talking with my sister and not u. Worst costumer service ever.
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December 2020 by Heather L.
This is your run of the mill Walmart, although I havent been inside in years. This review is simply for their drive up shopping service. I came over here as a last attempt to obtain a certain type of Christmas lights that were out at every other pickup I placed. I had a seamless experience. The staff was friendly and loaded the items they did have in stock properly. Sadly they did not have the lights either, but I received all the other items I ordered. Pickup is on the left side of the building. Check in on the app ahead of arriving, and then again when you arrive. I was in and out in 5 mins!
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September 2020 by Caleb P.
Walmart might get a lot of heat. Their system works very efficiently and typically their stores are amazingly clean. The stores no exception every time I travel and visit this location it is well organized and kept up.
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September 2020 by Stan G.
What did I expect! I went to the store to get some prescription glasses. The employee that waited on me gave me the distinct feeling that she didn't value my business and couldn't get me out fast enough How I miss the days when most businesses were run by families. Corporations have destroyed the experience of shopping. It's truly sad that no matter the state that you find yourself in you can always depend on Walmart to have some of the most unfriendly employees in the area. Does Walmart not here or are they not concerned with the impression that their employees leave with most shoppers. Walmart needs to focus on hiring on a higher caliber employees to staff their stores with.
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August 2020 by Jacob G.
Absolutely incompetent. They offered 3 options for new tires. I select an option, they take 15 minutes to tell me they only have 1 of that tire. Mind you you must get 2 tires changed at a time. I tell them I will go with the next expensice option. They only have 1 tire of that option now. They now say the only tires they can sell me are the most expensive ones they carry. Not to mention the line is out in the parking lot before they open and within 30 minutes of opening they can no longer take new customers. What kind of inefficient inbred business closes their doors 30 minutes after open? DO NOT WASTE YOUR TIME. Unprofessional and they have no idea what is going on. Guaranteed to waste your time.
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April 2020 by Amber H.
This is one of the worst stores, mgmt is not professional at all, clown looking like they belong in a circus! The staff changes prices on holiday items so they don't have to clearance it! Caught them on several occasions ringing up extra quantities! Just shady!
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January 2020 by Gloria O.
Just disappointing... I've been shopping at this Walmart for a very long time; and have watched it evolve into what it is today. For the many years I'm been shopping at this Walmart I have never ever had a bad experience with my product or the employees. That was until last night 01/24 @ 2230. I had been working all week and didn't have time to shop for my brother's birthday cake. Lucky for me (or so I thought), I could find some at my local Walmart and if I hurried I could maybe find someone there to write "Happy Birthday." Two simple words... that all I needed! And to my surprise, there were people still behind the counter. So I hurried on over to quickly pick a cake just to look up and literally watch all three running to the little office looking space in the back. So I waited for a good 10 minutes hoping someone would come back out. Sad part is none of them did, instead I stood there looking like an idiot making eye contact with each of them as they kept peaking out to see if I was gone. It took another Walmart employee to come from the self check out area to go talk to them and then come tell me what they said which was that it's not their specialty. The frustrating part is that those three employees could have saved me that 10 minutes by having some sense of customer service and just telling me that they couldn't do it and I would have walked away without a question; that's all it took! I walked out of there feeling very differently about Walmart. It takes one bad experience to trump all the good ones and yesterday night those three employees managed to make that happen. I don't have a yelp account but I will be sending this to my cousin who does. Thanks Walmart
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July 2019 by Noodle Casserole W.
I stopped going to the walmart that's only 1.3 miles from my house because the deli people are the worst and started going to this walmart which is 8.5 miles for groceries. The past 2 times I went grocery shopping I hav ed had issues. A couple of weeks ago I brought an 8 pack of Gatorade along with other things up to the cashier to pay for. When I sat my Gatorade on the belt I noticed one of the bottles were broken so I told the cashier I didn't want it. She told me I had to take. This went on for about 3 minutes with me telling her no I didn't have to buy it and her telling me yes I did. I ended it by saying let's ask your manager if I have to buy it. Today when I went in to buy groceries my son wanted some chicken tenders from the hot foods deli. I stood there for 5-7 minutes before a very rude woman walked up to the counter and just stood there looking at me. I let her stand there for a minute before I realized she wasn't going to ask me if she could help me. I finally said thank you I'm doing great and could I get 2 chicken tenders. She threw 2 chicken tenders in a bag and then set the bag on top of the counter and looked at the next person standing there. I said oh you're welcome and I will have a great day. So very rude! I go about shopping and i had about $230 worth of groceries in my cart just like i do every week i go. I get in line to pay and the cashier's face automatically gets bent out of shape. She immediately says to me that the cashier next to her only has 3 people in line and I should go over there. I said but you're almost done with this lady and I'm next in line. She says well I'm slow and I'm pretty sure I'm going to be even slower with your big order. I asked her if she was serious and she said yes. This cashier was only in her 40's. I told her I wasn't moving. She deliberately moves even slower ringing my groceries up I guess to show me. This walmart has now lost my business! I'll go to Lebanon walmart from now on. It takes me a good 25 minutes to get to it but the cashiers and deli people are way better. If they fail me all Walmart's will lose my business for good. I work in retail. I know it can be crazy sometimes but that never gives you a reason to act that way towards your customers. Be professional walmart!
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June 2019 by Kai H.
Alex, slightly heavy build with a mushroom cut curly hair style, an associate of the store assisted me twice on two different occasions. The first time Alex assisted me with a transaction I was asked for things out of order which makes one thing irrelevant when you do not have the other, and quite frankly wastes time. I commented that this was the first I was asked for my information in this order before and Alex responded rudely, like it irritated Alex that I had the nerve to speak so clearly light conversation was out. Alex was rude throughout the transaction and has a big mouth. At one point I had to ask that she finish my transaction as she was so set on having the last word that she was wasting more of my time. She ended without asking me how I wanted my cash back. The second time I avoided her by telling her I would wait for the next associate to which Alex responded, "I don't want to help you anyways, you're rude." after a couple more comments like that I shared my own choice words and it seemed to shut Alex's mouth. But that big ol; thing wouldn't stay shut. Alex proceeded to passive aggressively walk back and forth past me and my children making threatening and disrespectful comments about my race, my children and even threatening to get rid of my unborn child! Alex even stated that it was not her fault that I had children and did not know the father. This time I of coarse had my own choice words that were mostly hit backs about her comments that simply made her look more and more stupid as she worked hard at trying to find my button to which she was unsuccessful. The failure was clear as this ignorant Walmart employee continued to threaten and disrespect a customer repeatedly.Then out of no where a chubby associate pops up and starts to instigate the situation with a smile on her face acting as if she were a bystander when in reality she wanted to be close enough to hear the drama. The most ignorant encounter I have ever had in Walmart from possibly the dumbest of their staff. Alex even continued to stand in wait so that she could ATTACK ME, in front of my kids and as I am pregnant!!!! This is a violent staff and not recommended that you visit this location. This is a prominent area and somehow they let the hood in. Get rid of the trash and find better suited associates for this store. No one should be afraid to walk through this store if they dare have an opinion or refuse service from trash associates. This is not the last they will hear about this.
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January 2019 by Yevgeniy T.
Trucker's do not park here the towing would come in the morning will hook you up than they would ask to pay you 230$, wouldn't spend a penny here
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November 2018 by Sammi G.
Always get oil changes here. But today was just lacking. Employees don't want to be here and make it known. It's sad. We love coming here but smile and deliver customer service the best you can. I work in the same industry, customer service sells.. Had to come back to fix a tire and these assholes, who mind you found my warranty a month ago told me I had it and I got it fix, now are telling me I don't have it... I drove an hour to come back here to fix it with a 2 month old! These people are a bunch of assholes. I can not believe the bullshit this company allows! I will call and bother corporate and this manager until justice is served because apparently no one can do their job. Time to prove the manager can.
