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“Had a wonderful experience at Verizon in upgrading my phone. Brain H was over the top amazing with every aspect and made this the most seamless experience I’ve ever had. Not only did I come out with a great deal on a new phone but his expertise set us up with savings on a new plan, a home internet set up, etc. I cannot say enough positive things about his expertise and this experience and we will absolutely be returning for any needs and recommending him and this store to everyone we know.”
“Went into the store today with my mom because she broke her phone. Alice was amazing. She was super nice extremely patient and so very helpful. I definitely appreciate all she did today”
“came in this store thinking I was going to be out a lot of money walking out not spending a penny but also saving 4 a mouth on mouth bill thanks to Tory need a phone I would go to him. or anyone else in this store can help you.”
“Went in to the sycamore store to get a new screen protector. A gentleman by the name of Eric was busy and the only employee. I didn’t have to wait too long but I have to say he was great at handling everyone’s needs. He was efficient, polite and knowledgable.”
“Let's face it, does anyone enjoy going to wireless provider retail locations? I used to dread it every time. However, I was extremely surprised and satisfied with Khylee and my recent visit to this location. I had quite a few changes, but everything was handled with a pleasant and no-stress approach. No pushy offers, no feeling of technical superiority complex on her end, which was something never previously experienced. I appreciated the atmosphere and would highly recommend this location for anyone in need of such services.”
“Coming into the store for help is rarely fun, and this was no exception. However Jack, the associate that helped me, was extremely knowledgeable and answered all of the questions I had to throw his way. If you need to come into the store, I highly recommend asking for his help.”
“My sales rep,was very helpful and informed. Convinced me to buy a high, quality phone which is a much better fit, for me and my business. And made me feel welcome to the Verizon family.”
“My husband and I stopped in to get the special which was an early upgrade to the 15 Pro, IPad and Apple Watch. Cory W was extremely helpful and made us feel comfortable. He took his time to explain everything and made sure we understood everything before we left. Thanks so much Cory!!”
“Great location and staff! Was helped by Jay and he is an amazing employee! Had multiple things I needed help with and he solved every issue and I was on my way within 5 minutes. He's definitely an asset to the company!”
“Walked into 5849 Hamilton Ave Metro store to pay my bill for T-Mobile. Ty ended up offering me a better deal and cheaper rate plan monthly with 2 brand-new phones. I will now be doing business with Mr Ty at 5849 Hamilton Ave. Thanks again for the great customer support and awesome transparency.”
“I would highly recommend using the Zagg store at the Kenwood Mall for your phone accessories! They stood by their warranty and made replacing my screen protector easy and stress-free! ?”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
“I helped my daughter signed up with metro at this location few days ago and we had the best experience. I called many other locations nearby and this guy was by far the friendliest and most helpful. He also gave my daughter and granddaughter free gifts while we were there. It was a very pleasant experience and I will definitely repeat business here.”
“I was having trouble charging my phone due to pocket lint being impacted in the charging port. The kind people at CPR cleaned it for me free of charge. When my mother was looking for a phone upgrade, I suggested CPR and they hooked her up with a nice iPhone at a very reasonable price. I used to believe that customer service was dead. I'm glad to learn that customer-oriented businesses like CPR still exist. Three thumbs up!”
“Walking in here, I did not have to wait! Vae was at the door to greet me and answer all my questions about purchasing new phones for me and my wife!! The customer service was awesome!! Thanks Vae”
“Sean took time long after he was supposed to go home for the day to ensure both my business and my family were set up with everything we needed while switching over from another carrier. He explained all of our options and made the process seamless! Make sure you ask for Sean when you visit next!”
“We've been doing business with Adam at the West Kemper location, for about 5 years. Always helpful.. Store is always clean and comfortable. Definitely recommend this location and staff”
“Which of the boost Mobile on Winton road they were more than helpful they worked with me. I recommended highly. Just don't go to the one on glenway avenue that's a joke”
“I was able to sell my old iPhone 8 for cash. Service was very friendly and transaction was quick and easy. They have a lot of product, I even noticed LV Apple Watch bands!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Mobile Phones
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“Mark is an exceptional salesperson at the AT&T store! His extensive knowledge of the products and services is impressive, and he takes the time to understand your needs and provides personalized solutions. His enthusiasm and passion for his work are contagious, making the shopping experience enjoyable. Mark is patient, friendly, and goes above and beyond to ensure customer satisfaction. He is an asset to the AT&T team and embodies excellent customer service. Highly recommended!”
“This store is the BEST AT&T store!! I've had great service here many times after having to go somewhere else due to traveling and will never go to a different store now. Started with James (Bond) ;-) couple of years ago and Matt today was phenomenal!!! AT&T needs to set this store as "how all others should be"! Great service, knowledgeable people, motivated to help and they don't lock the doors like the one in west chester to keep from having to work! A+++++”
“I have use this store for ally sales, payments, and help. They are great and service has been better than anyone else I tried in my area (Hamilton) .. I stay with them because of service at store and great service on my phone. Thank you for everything.”
9AM - 8PM
7733 Reading Rd, Cincinnati
Mobile Phones
“Good prices, honest people and a nice store. He helped me go over device prices and was honest about the devices comparability and compatibility. I'll be back for sure.”
“I've been going here for years. Great customer service, owners are polite and professional, and they always have gift giveaways just for being a customer. I don't normally take the time to write reviews, but this place is awesome.”
“Great selection, owner is awesome. Sells stuff at VERY reasonable prices. Case in point, edibles I got here for 25$ are $45 not even 4 minutes up the road. Shop HERE, and tell your friends!!!!!”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“I recommend asking for Haddie ! He was quick and seem genuine.The way he explain the pros and cons about each phone without me asking him to, was beyond expectations! I wasn't in the store for long.I had an issue with my phone and I exited with another one. Ask for HIM ! He'll get you what you need!”
10AM - 7PM
9555 Fields Ertel Rd, Loveland
Mobile Phones
“I went to this store because my phone number was suspended. Before I visit this place, I go to a different cricket location no one can help me . So I went to this location, two ladies, ximena and Karina, they help me right way . Very professional and friendly ?”
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“Walmart might get a lot of heat. Their system works very efficiently and typically their stores are amazingly clean. The stores no exception every time I travel and visit this location it is well organized and kept up.”