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“Always a great experience when I go into the store. The staff is friendly, helpful and knowledgeable. They do a great job answering questions and giving me advice on products. Will definitely shop in store again before ordering online.”
“I really couldn't be happier. My experience with Caliber was by far the best customer service I've quite possibly ever had. From the first time I stopped by to have the damages to my car assessed, I felt like I was in good hands. Everyone was friendly and professional...in addition to being extremely knowledgeable. I was told what to expect, any set backs that might occur, and given realistic time estimates...which by the way...they met or beat!My car looks incredible and you can't even tell the it was ever in an accident. They took very good care of me and my vehicle and I will absolutely recommend Caliber to anyone who needs their services.Thank you all again!”
“I had a small fender repair at this business and the work was first rate! I’m very particular with my vehicles, and the finished results were superb. If I ever find myself in need of bodywork in the future (and I hope I don’t), these guys will be the first call I make.Services: Painting”
“I've used them at their last facility in Solon and just stopped by for an estimate at the new place. They made it look like the damage was never there on my car before and I'm sure I'll have them fix it again this time.”
“I had a great experience at D&S. The repair was completed ahead of schedule and Jessica was great at keeping me updated along the way! All excellent people to work with.”
“Honest and highly competent at what they do.
The fear of bringing your vehicle to a mechanic and having nightmare problems for months is something that can be all too common in the auto industry.
Bill sr and jr as well as the team there have integrity and are trustworthy. I won’t take my vehicles anywhere else for body work or mechanic repairs with the trust they have earned. Whether it’s our full sized cadillac Escalade or my older bmw convertible and all of our work trucks.
Thank you for having a reputation built on solid values and long lasting relationships.”
“If you need ANY kind of auto body work done, drive immediately to Jon's Garage in Solon. Jon and his family are friends, so I knew he'd do a good job, but I wasn't prepared for what an EXCELLENT job he did on my car repair. He not only obliterated a twelve-inch gash in my rear quarter panel, he matched paint perfectly, and the repair is completely invisible. AND, he totally detailed the car (which I didn't request) - my car looks just like it did when I drove it away from the dealer! Quick service and a very reasonable price - highly recommended!!”
7:30AM - 9PM
230 Center St, Chardon
Auto Parts
“Mike and his team are always so friendly and helpful! In Chardon you have your pick of auto parts stores but Advanced Auto beats them all. I'll never go anywhere else!”
“I left a review on car wise, but I cannot say enough how amazing this shop was from start to finish on the mustang. The staff at the front are an amazing group and Pete was also and well and always keeping me up to date. The customer service was better than mulitple types of businesses I've been to recently!! Just that alone was number 1. I like how you can follow along with the repair process as well and it was very cool how they texted you from carwise once the started repairs. They did a wonderful job and everyone was great!! Take care guys!!”
“Matt was very helpful as usual. I had a nail in my right rear tire, which could not be repaired. He suggested another tire which was good for 60 thousand miles. Which I purchased, he did not try to persuade me to replace all the tires on my car. He did let me know what that cost would be. So I think I will come back and purchase three more. Great service and friendly staff.”
“It's the closest place you can go to and the guys with the experience are located there too? you can appreciate what I'm explaining to you when you go to a large home improvement store and all they know is what the SKU comes up as and they don't even know what it's used for”
9AM - 12PM
9935 E Washington St, Chagrin Falls
Auto Parts
“Very professional and clean. The damage done to my 24 chevy truck was expertly fixed. You would never know it happened. I also got updates pretty regularly on the progress and they completed the work a week sooner than estimated”
“David is extremely helpful and has assisted me in finding numerous hard to find Ferrari parts at competitive prices. All Ferrari Parts is highly recommended. Thank you.”
“Chardon Auto was able to take our other vehicle in for an oil change and filter when we picked up the car we had made an appointment for. Thank you.Service: Oil change”
“Thank you so much Tom for your awesome work on my car. The door to my car had to be replaced and he got it done quick! It also didn’t cost me an arm and a leg. Now my car is BEAUTIFUL again, thank you!”
“If I could give Denis a higher rating I would! He is the nicest and most determined customer service employee I’ve come into contact with in a while. Denis helped change my car battery even though it was a little tough to get off. We searched a few videos just to get clarification but afterwards it was smooth sailing. He even explained a few points to me while replacing the battery which I certainly appreciated. I highly recommend working with Denis at the Mayfield Rd. location.”
“I came in to get an estimate on what I thought was a door ding on my passenger side door. After looking at it they took to see if they could get the botched home repair I did off. When he returned he explained that it was not a dent all the way to the paint so there was only a VERY small dent where the effected area was. It is so small now you hardly notice it. They did all of this free of charge! I recommend them highly!!”
7:30AM - 9PM
531 Water St, Chardon
Auto Parts
“Scot, you are the best. Today you helped me out with a fuel pump that I had bought a short time ago that unfortunately failed. I was unable to find the receipt but you were still able to help me get my RC back on the road. I appreciate you so much! Thank you, thank you, thank you!
Stop in the Chardon Autozone and see what true customer service looks like. Scot has been a part of this location as long as I can remember. He knows the industry and always wears a smile. It’s great to know that there are genuinely good people in your corner. Above and beyond for me today, and for that I am grateful. Made my week! Thank you my friend!
If corporate reads this, give this gentleman some recognition! He’s always been helpful for the 25 years I have been coming here!”
“I was having trouble with my tire and Collin went above and beyond helping me fix my issue. His customer service was outstanding and I made it to work in time because of him! 10/10”
“I have used Mayfield-Brainard Collison twice now. Their exceptional customer service has been consistent, along with their reasonable pricing. I appreciate the itemized estimates, which allows their customers to see exactly what is being done along with the associated costs. They are not high-pressure sales. They even try to give you options to help the repairs fit into your budget. They do quality work and stand behind it. I highly recommend them.”
“My drivers side wiper blade snapped off when I got home late from work. I called the O'Reilly store on Chardon Rd and was told they had the wipers for my car and would be open. When I arrived, Jerrell greeted me asking if I was the one who had called. He then changed out my wiper blades with efficiency and a friendly attitude. So impressed with my pleasant experience at that O'Reillys!”
“Danny's Custom Touch is the most well run local business that I have everused. Professionalism to the highest level. The place is clean, fully equipped to do any collision repair and operates like a fine watch. In my mind Tony Ferrante is the star of the show. He keeps you informed on the progress of your repair, makes you confident that everything will be ok and never makes a promise that he can't deliver on always understates completion dates. Tony is not intimidated by insurance company personnel, he gets every dollar that he needs to repair your car to the highest standard.I would never go to any other shop for auto collision repair.Frank Grisez”
9AM - 6PM
2810 Bishop Rd, Willoughby Hills
Auto Parts
“Big Shout out to Carla Clayton and Jamaar Tabron for placing me in the vehicle I desired! Exceptional Professional Service from both and each one nailed customer service on the head. This is my 5th purchase from this location and I haven’t found any other that can out do the Sales and Service teams. Kudos Serpentini??????”
“Saved the day! I went to all the big name stores & none of them could get the part in for at least a week. I stumbled into this place just to try my luck & to my surprise, not only could they get the part the next day (Today) but they charged me $58 LESS than the cheapest price I was offered at AutoZ. They called me first thing this morning to tell me the part was in & I am elated! I just pulled over on mayfield to write this. I needed this part so bad. I have to drive 2000 miles away today for work so when I say they saved the day just in time, I really mean it. I couldn’t be more grateful.”
“I came in with a no-start issue on my Buick. The store staff was attentive, and offered to test my ignition module to confirm the issue. The manager on duty, Matt, made the transaction smooth, and I was back on the road 30 minutes later!”
“They are second to none always contacting you about the service they are doing. Professional friendly and treat you like family I always go back, Thanks so much. Love you guys??Service: Body & Trim”
“These guys.... Don't go anywhere else, period. They replaced the entire cooling system on my old pickup truck in one day. They knew I was in a rental and got me in last minute without an appointment. Personable, professional and knowledgeable staff. Seriously, don't go anywhere else, ever.Service: General repairs & maintenance”
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“Great supply of parts. I bought a hood and fenders for a great price. Came all the way from Michigan and the guy who runs the place went out of his way for me. Couldn't be happier”