Verizon Business offers reliable 5G connectivity and a wide range of the latest smartphones, including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23. Customers can visit their Cincinnati store or shop online with options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas. The staff are praised for their helpfulness and professionalism, with customers highlighting specific employees for their excellent service. One customer appreciated the quick and efficient assistance from a staff member when replacing an old phone, while another noted how a sales representative helped them choose a high-quality device that better suited their business needs. Multiple reviews mention staff members being respectful, knowledgeable, and dedicated, creating a welcoming atmosphere. Overall, Verizon Business provides top-notch customer service and innovative connectivity solutions to support business needs.
Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!
May 2024
The employees were, once again, amazingly helpful. Thank you!
August 2023
Great service! Our old phone gave out, and Nick was so helpful and got us in and out quickly with a new model. Highly recommend!
