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“Before walking in to the store, my expectations were pretty standard: Someone would try to sell me a mattress and would likely treat me, albeit nicely, as a means to an end. Refreshingly, that could be not have been further from the case. Rob answered all my questions thoroughly and genuinely, treating me as a person first and customer second.While I am still determining if I can purchase the new bed I’m interested in, the way I was treated was enough to earn my business. In other words, I will be back.”
“My friend and I came in just to see if the hype was real and it totally is!! we came in and Toni immediately came up to us and told us about the cool technology that goes into these mattresses. Toni had such a welcoming and professional vibe. Wonderful services!!!”
“We worked with Chris to buy a new mattress after we were not happy with the comfort of the memory foam one we bought online. What a great experience it was!! He was so helpful and informative and we are so excited for our new mattress solutions bed!!!”
10AM - 8PM
127 E Kemper Rd, Cincinnati
Mattress Stores
“Excellent service, tried several differentmattresses. Once I decided which one I wanted they didn't try to make me take a different one. Any question I had was answered to my satisfaction. Tina was very knowledgeable of the products.”
“Jonathan was so great! Jonathan genuinely cared about my mattress needs by asking questions, having me try out all different kind of mattresses, and listening to my concerns. He is the best customer sales rep I’ve ever worked with. This is my second mattress and I specifically drove to Fields Ertel to work with Jonathan!”
“Jon was super helpful! I stopped in looking for a mattress for our guest room after getting overwhelmed looking online. He really listened to what I was looking for and made helpful recommendations. I was in and out very quickly.”
“Our salesperson Mike was very kind and helpful. He did not lurk around and smother us while we were browsing. He gave us time to look around to see what was available.Once our decision was made, he was very knowledgeable and professional. This is the third purchase in three years from this Furniture Fair location. We will continuously return as long as we keep receiving outstanding service and great deals.”
“Great deal and helpful customer service!! Came in not Knowing what to get ...and left with a great deal! Keith was very helpful and not pushy. We felt supported and not pressured to buy even though we did!”
“Loved furniture shopping there . They don't follow you around but of course they will ask if you need help with anything. Our sales persons name was William and he helped when needed and walked away when we needed to discuss things between ourselves. He was awesome , friendly , professional and funny. We will definitely go back for anything else we need. VCF had beautiful furniture. Thank you very much VCF ..”
“I ABSOLUTELY LOVE them! I've purchased several beds from them (at least 5 for myself my adult children and my grands) and I am in the Process of purchasing another one for my granddaughter. Awesome prices great people! Do yourself a favor and support them!”
“I’ve been working with Ann for a few years on our home furniture. She absolutely never disappoints. Truly, she is one of the best in sales. She becomes familiar with her clients and she is authentically her. This time Ann also introduced us to Joann who helped us design our custom sectional for our great room. Joann is one of the sweetest individuals you’ll ever meet. These two ladies are a dynamic duo. Haverty’s will always have my business if these two remain on staff. Stellar service and overall simply great women.”
“I have enjoyed working with Furniture Fair in my newly renovated condo; dining space, bar stools and occasional chairs. I’ve worked with Adam, Devin, Mindy and Tiffanie for different items. Each of them helped me with my choices and selections. If there was the slightest issue, or any questions it was taken care of quickly and efficiently.I highly recommend Furniture Fair, Cold Spring.Yep, I returned for a mattress for a guest room and smooth sailing thanks to Devin. This store has so much to choose from and great people to work with.”
10AM - 8PM
9860 Colerain Ave, Cincinnati
Mattress Stores
“Eric was there to answer every question I had and took the time to go above and beyond. I really appreciate that he was not pushy and allowed me to make my own decision. I will be back in the the future. Thank you Eric for being a great person.”
11AM - 7:30PM
50 Eswin St, Cincinnati
Mattress Stores
“The Greenhills location has a super friendly team and very nice show floor. We were assisted by Jimmy and he was extremely helpful. It was our first time visiting and we will be back for sure. 10/10 customer service and environment!”
10AM - 8PM
7906 Montgomery Rd, Cincinnati
Mattress Stores
“Working with Sean at MF was a very pleasant and professional experience. He helped me find what I was looking for, was always available and helpful, and ultimately got me what I needed. Thanks!”
“Roland provided invaluable assistance with great expertise and patience, guiding us to make the most favorable purchase decision. Our overall experience was excellent, and we anticipate returning for future transactions.”
“I had some used old, (heavy), appliances that needed to be removed from a renovation project. 4 Square came and got them same day I called. I think they will make them of use to someone who needs them for a good deal. Thanks for the help guys.”
“I can't say enough kind words about this furniture store. From the time you walk in the store until your furniture is placed in your home everyone treats you like you are family. They go out of the way to make sure you are totally satisfied. The sales people don't pressure you into buying, which is comforting. They have a great selection of Stressless furniture and I love my recently delivered Stressless office chair! Thanks Carolynn, Craig and the entire team.”
“Brittany was very helpful and gave my group a walkthrough of the store and showed off all the mattresses, and she showed why tempur pedic was better than the competition!”
“My husband I came looking for a new Mattress.Sarah and Shane we’re very patient with us in helping us make the best decision based on our preferences.We didn’t feel pressured to purchase and walked us through all our options.Will definitely recommend.”
“While they might not have the largest selection of furniture they had exactly what I needed. They also offer free delivery I believe within 25 miles if I'm not mistaken so that was a blessing just in time for Christmas. I ordered 2 full size matresses for my son's bunkbed and the delivery crew, as well as the kind elderly lady that assisted my purchase, were great!”
“Christine made buying a mattress such an easy and no pressure experience! She was very knowledgeable about all the different mattresses and clearly explained any extra charges. We love our new mattress. Great experience with delivery as well.”
11:30AM - 7:30PM
5375 Ridge Ave, Cincinnati
Mattress Stores
“First of all I just want to say that I was very impressed on the service I was given by this location on ridge ave. The Store manager “Nick” was very helpful and made sure to answer all the questions I had. He even helped me find the furniture I needed that was around my budget ! Highly recommend ! And will be coming back and sending family and friends here !!!”
“Came to get my mom her mother's Day gift ...NEW FURNITURE!!! she wanted a set out of price range and we were disappointed till the store owner Nelson came and worked a deal that not only included the furniture she wanted it also included delivery fee. What a blessing, and he gifted her a free rug for mother's day!!!! Thanks Nelson you're a good professional man.”
“My husband and I were looking for a new mattress so went to Purple at the Kenwood mall. We were immediately greeted by Toni and walked through the different mattresses and options based on what we were looking for. She was so knowledgeable and helpful and answered every question we had and then some. She was very patient with us and let us try out every combination of mattress and pillow!
Would recommend going here for a mattress and we cannot wait to get it delivered.”
“Hi my name is Shelly was in desperate need of a twin bed quick this wonderful owner was fair in pricing and it was a wonderful experience for me just want to say thank you ? will shop there again for affordable bedding this is the place ??”
“Theresa was excellent to work with! We went in to just try out some of the mattresses not expecting to purchase one, but we ended up jumping at a 50% off deal (and got some amazing pillows). Theresa was not pushy and was very kind, patient, and explained everything in detail. She also clearly stands by the product as she and her family all use and love the products. I am very excited for it to be delivered!”
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“I recently purchased living room furniture. I was very unsure of what I was wanting. Linda helped me. She was very knowledgeable and extremely nice. I will definitely be back!”