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January 2024 by vicky reer
This office is the best to deal with, all the staff are so helpful and patient!!!
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January 2024 by Robert Koehn
The young lady who assisted me was very helpful and knowledgeable!
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November 2023 by Marcia RINNER
Very helpful staff
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November 2023 by Shannon Jackson
Christy is the best!! She always looks out for you and does everything to make your experience the best! Plus she’s such a fun person!
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September 2023 by Theresa Schaffer
All good! I just would like to see my name appear on the recipient’s phone , instead of Ethel Allen. My name is Theresa Schaffer. Hope you can help. I just called #8899 & got no where. Thanks.
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August 2023 by Susan Hall
Good experience today. Cody was excellent helped me in many ways. Got my new phone set up for me. Very friendly and informed.
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July 2023 by Ted Vartorella
Nice customer service. More pleasant then the bigger Verizon stores.
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July 2023 by Rebecca Missler
This has been the best experience dealing with Verizon I have ever had! Christy and Amberly are very knowledgeable and friendly!! Great customer service skills!!
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July 2023 by Michelle Miller
Very helpful and thorough. We always go to this store with questions and for new products when needed.
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May 2023 by pete davenport
I never believed that upgrading my phone could be enjoyable but Kevin made it so! He was amazing and a joy to work with. Bravo Kevin!
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May 2023 by Carol Gough
The salesman that waited on us was wonderful! He helped us get our new phone set up, made sure our blue tooth and my Apple Watch were all linked. His name was Raymond and because of him I will go there again and recommend him to our friends.
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May 2023 by Jonathan Perkins
The team at this store are fantastic! Both of the reps were very knowledgeable and friendly. I upgraded a phone on a trade in offer, they set my new phone up, screen protectors and case and we were in and out in about an hour :)
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May 2023 by Steffani Lynn
Christy L. Provided exceptional customer service getting a new phone can be time consuming and stressful she made this process so easy. Definitely recommend the Norwalk store and ask for Christy
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March 2023 by Tbone Jade
They would not replace my defective phone because I did not have the box. The children working said the manager would call me on Monday. Which is a catch 22 because you can't answer a call on a defective phone. I understand that he was a catcher but don't put me in a situation where I might go to jail. Also a Verizon customer for 19 years. Probably before he or she or shim was born.
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February 2023 by Suzanne Phillips
Being older I was afraid I wouldn’t understand everything. Raymond helped me through every part of it with knowledge and kindness.