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November 2023 by Jesse Gaston
Recently needed a storage unit and reached out to ohio storage there website was simple but informative which I liked.i got in contact with Zach who helped me throughout the process. He was nice professional and knowledgeable and I had no problem with Any step of the rental process. Would definitely recommend if your looking for a storage unit in the area
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October 2023 by Caitlyn D
Excellent customer service. Zach responded quickly with available sizes and prices to accommodate my needs. Everything was handled right over the phone/through email. The process couldn't be any easier! Zach checks in from time to time to make sure all of my needs are met. The prices are very reasonable as well.
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April 2023 by Megan Clark
Zach was very prompt with his response about my inquiry on the storage unit, very clean and secure facility. Great people to do business with!
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March 2023 by Dawn Ohlemacher
My experience with Ohio Self Storage has been good. No complaints here. I recommend them to anyone looking for storage space.
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February 2023 by Cherise Crable
Ohio Self Storage has excellent customer service. They are easy to contact and quick to respond. Had some minor issues with my unit - they went out of their way to resolve it, plus resloved it above and beyond my expectations
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February 2023 by Joseph ODonnell
I greatly appreciate the staff helping me through the tough time I was in.. They made the moving process simple and convenient. They went above and beyond my expectations and worked with me throughout the entire process.
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January 2023 by Matt Kieffer
Rented from here for 2 years they are very affordable, and very understanding. Also no pest or mold or anything of that nature very clean and definitely recommend renting from here if you need a unit.
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January 2023 by Sarah Kieffer
Very rude unprofessional and way too expensive! My mother has had this unit for years I’m talking 10+ years. They have always given my mother a discount because she has been with them for so long. I told you my mother was not able to pay it because she’s getting older and forgets sometimes so I said I will be paying for the unit. It was 60$ then as soon as I took over you raised the price to 125$ what!!!!! Now you are telling me you want 140$ a month!!! I pray everyone reads this review! You are money hungry and very rude! I asked that you leave my mother alone and to only message me, but here it is january 8th a Sunday and you are messaging me and my mother about how you deactivated my code because I told you I am getting out!!! Money is not due till the 10th but on Sunday the 8th you want to continue to harass me!! If you text me again I am pressing charges. I will pay on the 10th as I always do and I will be out by Feb 1st! Activate my code and you will never hear from me again!!! So unprofessional!!!
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December 2022 by Alexis Whitright
This is the first time I have been in need of a storage unit so I didn't know the first thing about finding one, the process, etc but Zach was so helpful through the entire process, making it easy and painless. He answers all of my questions almost immediately and is always very pleasant and thorough in his responses. Would highly recommend to anyone in search of a storage unit.
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December 2022 by Danielle Wilhelm
Zach has been amazingly helpful during my move. He has gone above and beyond to make sure that I was able to access my unit and move in easily! My unit was very clean when I moved in too! Highly recommend!
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November 2022 by Melanie Myers
Zach is easy to work with and the storage units are clean, safe, and critter free! The location is great as well. 10/10 would recommend.
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October 2022 by Onavie Boyce
The process was easy. I was able to take care of everything online. Nice clean storage. Best price by far locally. I completely recommend.
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October 2022 by Mitchell Ott
They didn’t have the unit size I asked for, so I was upgraded at no additional cost. Super easy process to sign up all through text and email, facility was safe and secure, and very easy friendly customer service. Can’t say enough good things about them.
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October 2022 by Alexis Burnham
Within 5 hours I called to request information to rent, was greeted with flexibility, accommodating logistical support, and it was done completely remotely. 10/10. The storage area is secure, private, and good pricing!
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September 2022 by James McCreary
I worked with Zach over the summer. It was my first time ever using a storage unit, and he was always helpful and would respond to any of my texts and questions within minutes. The process was a little chaotic, mostly due to problems on my end, but Zach always found a way to help me through everything. I also had the pleasure of briefly interacting with another employee, Beth, who was also very helpful and sweet. If you're a college student in the area looking to store your belongings over the summer, I 100% recommend here!
