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November 2023 by Kayla P.
A heartfelt thank you to Creekside Animal Clinic. I can not express enough gratitude to the incredible team at Creekside animal clinic for the exceptional care they provided to our beloved pet Baine during such a difficult time. Our journey with Baine took an unexpected turn when we discovered, he had cancer and that it had spread throughout his body all in a single day. From the moment we walked in the door we were met with kindness, empathy, and a genuine concern for both Baine and our family. The staff at Creekside gave us the precious gift of time: time to understand, time to grieve, time to love, and most importantly, time to say our final goodbyes . The compassion and Support we received from the entire team was beyond measure. They patiently explained every detail of Baines's condition, helping us navigate through the overwhelming emotions that come with such devastating news, their expertise and willingness to answer our questions, provided us with sense of comfort and reassurance. As the day progressed, the staff at Creekside continued to demonstrate an unwavering commitment to both Baines well-being and our families, emotional well-being. Their attentiveness coupled with their genuine affection for animals truly set them apart. They allowed us time to take our Baine home to our kids to say our last goodbyes and bring him back to the clinic just a few hours later. When the time came to say our final goodbyes, they handled the process with the upmost dignity and respect, ensuring that Baines transition was as peaceful and painless as possible. They gave him his last two treats of Hershey kisses as we held him in our arms and allowed him to go to sleep. In the mitts of our grief, Creekside animal clinic provided us with a sanctuary of support and compassion, their dedication to provide outstanding care was a testament to their commitment to the well-being of every animal, and the families who love them. I cannot thank the team at Creekside enough for their exceptional care and the profound impact they have had on our family. Their kindness and compassion will forever be etched in our hearts. They are true heroes for both animals and their families and I wholeheartedly recommend Creekside animal clinic to anyone in need of compassionate, veterinary care .
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September 2023 by Mary H.
After 20+ years at Creekside, their disrespectful staff and Dr. Messner have forced me to find another vet. They were unable to find an opening for an annual visit for my dog within a 6 week time frame - - unacceptable! They were curt during my calls including slamming the phone down before I could even disconnect the call and seem take every opportunity to price gouge and just be unhelpful. Not sure what has changed over the past year, but would strongly suggest additional staff training and basic courtesy be extended to all customers.
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July 2023 by Allison F.
I would 100% recommend this vet office. We had some back luck with our pup and spent a long time calling around for openings. Creekside was able to take us in very quick which we were thankful for. The staff at the front desk, the techs, and Dr. Perry we're all so nice and informative, you can definitely tell they really care for their clients and pets. Dr. Perry was very straightforward and gave her honest judgement on what she felt was necessary. We never felt pressured as if they were trying to push for things to charge more or do anything extra that wasn't needed. They had amazing patient care with our nervous girl in the office and even called several times afterwards to follow up and make sure she was doing better. As far as price goes, I would not say it was any worse than other vets we have been to. Of course you're going to find fluctuations in prices depending where you go but they seem to have pretty standard pricing with where we have been to before. Dr. Perry was also honest about some tests/treatments being more expensive and gave alternatives that could also work. It was definitely cheaper than Metro which makes sense because that is an emergency hospital. Either way we did not mind the cost given the great service we got. Thank you, Creekside!
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April 2023 by Meg B.
Will not be returning. Front desk staff is rude. Had a great experience with the vet and the techs but will not return to a business that allows their office staff to treat customers like they're an inconvenience.
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February 2023 by Cindy G.
Prices are outrageous! I wanted to have my cat's teeth cleaned. She's 4 yrs. old and healthy. Fees started at $825-1300. They said she needed a pre-op appoint. prior which was going to cost $150. I paid $738 total for my 75 lb. dog's dental last March! She had an exam Oct. '22 and was told she had mild gingivitis. Looking for a new Vet!
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March 2022 by Candace Starbuckle
The veterinarian staff have all been thorough, involved, professional, knowledgeable and friendly. The rest of the staff (techs, front desk, etc) have been top notch as well. The clinic has looked clean and organized every time we've visited for the past year and a half. Not outrageously priced for the excellent work we've experienced. Nothing but positive experiences, especially when you have a chronically ill pet that needs all kinds of continual care. Refreshingly compassionate staff.
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November 2021 by Rachel Curran Rexroad
Creekside has been absolutely amazing for my family. We have cats and a dog, I love how the staff interacts with my pets. They love on them, cuddle them and truly listen to what my concerns. We have seen all of the vets at Creekside and I’m very impressed with each of them. We had to have surgery performed on my dog and Dr. Cummings was the vet who did our visits prior to surgery (we were trying to avoid having surgery) then preOP visits, the actual surgery and his postOP visits. To say I was emotional about my fur baby having surgery was an understatement. But Dr. Cummings and the staff were so understanding and comforting. It truly made a stressful situation and time so much better. Thank you so much!
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October 2021 by Neva Gibson
Awesome staff and wonderful doctors! You can tell they really care about your four-legged family members.
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September 2021 by Jasmine M.
Very nice staff! We saw Dr. Kristen for a new kitten well visit, and she was very nice as were the vet techs. Prices were reasonable. Takes awhile to get an appt.
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August 2021 by Lindsey Powell
Friendly & knowledgeable staff.
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February 2021 by Aja Hannah
I used to love Creekside. The vets and techs are great. They are treating animals safely throughout this pandemic but today I was made aware of a frustrating policy.
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October 2020 by Haley Branham
Absolutely WONDERFUL animal clinic. The staff are all so incredibly sweet and sensitive to the fact that you're stressed because your baby isn't feeling well. They were so sweet to my dog as well. Right now with Covid, only the animal can go inside and the owner has to wait in the car, and I was so nervous about that, but their kindness calmed me down immediately. Cannot recommend them enough! AND they're not expensive at all, which is just an added bonus!
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October 2020 by Rose Kruszewski
They were wonderful, kind and compassionate. I trust my fur baby with them and know they are doing what's best for him!! Dr. Perry is awesome and my fur baby loves her
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August 2020 by Karen Perrine
It’s really all about what your family pet thinks. If they could talk ,mine wiggles her tail an whines from the time we pull into the parking lot, you know they take love your pet. The staff there is efficient and has great hours!
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June 2020 by Jay N Darla Uhl
I was sad they had to take my pupper in due to the Covid, but felt so much better when Dr.Perry called me and talked to me for over 25 minutes concerning Maya's treatment. I now actually feel like she has a vet who knows what is going on and listens to my concerns! I am so happy!!!
