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September 2023 by Jeremiah Lear
Mike and Chuck are the best! Down to earth, friendly and a familiar face! Never a problem and very understanding!
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November 2022 by Jeffrey Hill
Favorite pharmacy
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May 2022 by Howard L.
Recently came here to grab some birthday items for my friend in the area. Sadly this place was apparently out of flowers. None the less this place satisfied my needs when it came to finding food and alcohol for the special occasion. Store is clean, friendly and very easy to get around. It's got a market here as well! Parking is easy too since it's never too crowded here.
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December 2021 by Brandy Morrison
What’s wrong with the website?
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December 2021 by John S.
The wait lines are horrible average 25 to 40 minutes they're fresh food I sneak in bad pieces of chicken with good pieces the same with their potatoes this store actually sucks so bad I'm not going to go back ever again for these reasons plus their prices have been jacked up on everything so high I hope they go out of business
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November 2021 by Adam M.
This place constantly has moldy cheese and expired food on the shelves. Here is the bottom shelf of the CHIP AISLE. Seriously disgusting.
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March 2021 by Ebony J.
When you approach the store you are greeted by a big sign labeling sanitized carts. After taking your carts there is also a label informing patrons of the exit and entrance. Additionally, I'm always greeted with a smile. The costumer service is exceptional! The cashiers put your groceries in bags and then even put them in your cart for you!! I was so surprised that I even tipped them a coupe times. The store in general is very expensive in comparison to stores with cheaper prices and organic food. The quality is low and the prices are exorbitant even. I even saw a jug of orange juice for about $5.00!! I couldn't believe it! I'd you want to save money or spend wisely it will probably be best to shop conservatively when there. If you have an emergency and absolutely need something maybe go to a gas station, they'll probably be cheaper.
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February 2021 by Susan L.
This has to be the worst run business that I have dealt with. I was not usually happy with service inside the store. Although they do have some very nice employees. That helps! But during the pandemic I decided to give the online and pick-up a try. It is the worst shopping experience you'll ever have! First, the website isn't very user friendly (you have to know exact brand and product names). Then they send you an email to inform you of what was out of stock. But that would really mean, what the personal shopper didn't want to bother with. On a couple of occasions I went immediately into the store to see if items were really out of stock. Shocking how many pallets of Coca-Cola there were when they claimed they were out of stock. And just try to get a rotisserie chicken. they have claimed they were out of stock with as many as 10 on the shelf. An employee actually told me that "you are at the mercy of the personal shopper. If they don't want to take the time to get an item, they just mark it out of stock". Way to go Acme!
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February 2021 by Google user
What’s wrong with the website?
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January 2021 by Rick S.
The store workers are complying but some of the customers just don't get it walking around with no masks or any sign of masks and they are not confronted I think I will start going out to giant eagle and targets in Wadsworth never seen anyone without masks there
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July 2020 by Frank B.
I was totally appalled today while on a quest for hand sanitizer today. It was nice seeing how your store conveniently put your hand sanitizer near the check out lines.My issue is the hand sanitizer is made in CHINA!REALLY! We have GOJO in Akron,multiple micro breweries in Summit county that can make hand sanitizer. Pennsylvania micro breweries are doing it.I can go to just about any type of business and buy hand sanitizer made locally. Acme decides to buy hand sanitizer from a country that hates us and where this nightmare began. The all mighty dollar is obviously more important to you than keeping small businesses in AMERICA open and the safety of US.Cutting up my rewards card. You showed your true colors.
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April 2020 by J B.
At 3 PM on a Friday with a half-full parking lot, you wouldn't think you'd be standing in check-out for over an hour. But you would've been wrong. Three registers open, each one 5-10 customers deep, and no sense of urgency from the cashiers at all. My cashier took a full 5 minutes to check out a man with 2 bags of grapes. Extrapolate that to six more customers in front of me with full carts. One hour and 8 minutes I stood in line. I've always gone to the Fairlawn Acme, but ever since the Coronavirus struck, it's been busier than usual, so I thought I'd try the quieter Norton location again. I was reminded why I continued going to Fairlawn after I initially tried the remodeled Norton location--it's like this every time I've been there. I don't understand how any even minimally competent management team can allow this sort of situation to become the standard at their business. I'll never be back.
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March 2020 by Rickster F.
We placed an order on-line for pick-up this morning. We arrived a couple of minutes early and called the posted number to let them know we were there. The employee on the phone was unable to find the order. When we provided the order number we were told, after 8-9 minutes on hold, that NOTHING ON OUR LIST WAS AVAILABLE. "Someone should have called you." Yes, someone should have -- but did not. So, 50 minutes in the car wasted. We don't shop at Acme much and this morning we were reminded why. We'll NEVER deal with them again -- or try to.
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April 2019 by Derek P.
This place is way better now since they remodeled. They added self checkouts you can use if you have 12 items or less. This store hires many high schoolers so think twice before getting mad because they haven't seen an ID from another state. Or that you have to wait a long time in the line for the cashiers. There are cashiers but some of these reviews came from the time that acme was a bit under staffed. Besides all of that. The food you can get there is pretty good as well as the bakery. There is always some sort of sale going on so there are always opportunities to save on a portion of your grocery bill.
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September 2018 by Matt S.
This is the closest grocery store to me so I keep wanting it to be better than it is, but this was the last straw. The place was notoriously understocked, gross and terrible, so over the summer they decided to remodel. The store has remained open while the construction is taking place which means if you go there now there are: open trenches, one way aisles with dead ends, huge wet spots that stretch across barren expanses leading to understocked meat sections (no bologna?) and general uncleanliness near foodstuffs. I honestly would have forgiven this if not for the terrible customer service experience I had today. Everything I listed above is par for the course with this shitty location. When I was trying to check out the lady ringing up items kept taking breaks to talk to other employees while she was ringing up the lady in front of me, then when it was my turn she walked away so another employee could take over without explanation to me. Then she stood near the new employee and chatted with her, coughing into her hands and talking s*** about their co-workers while I waited for ten minutes. The older coughing employee wasn't helping but still managed to cough and rub her hands on all of my food items, even though there were already two other employees on my items. When the younger employee told me my total she walked away as I was handing her my cash so she could talk more s*** then took five minutes to count out the right change. She also forgot to give me my receipt. Twenty minutes in check out for this s**** Acme of Norton: Get f******
