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April 2023 by Barbara K.
Just called to order bread. It's 3:30 on a Monday and the bakery is closed because two people called off. Awful!
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June 2022 by Ed T.
Greg in the deli department came through at last minute for an emergency meeting we had today!! Thank You so much for all your help with the party trays!!!
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September 2021 by Private P.
Horrible Long long lines. Avoid this place if you possibly can Crappy lines. Long waits. Under staffed. Not certain that there is anything but bad news here
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September 2021 by Adam W.
Not sure who runs this store but its by far the worst Giant Eagle I've been to. They are wayyyy understaffed and seem to only allow self checkout on 10 items or less. Get it together or lose customers!!!
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May 2020 by Mel R.
I've been shopping at this Giant Eagle for years and this is my Go To grocery store, but like one of the reviewer said "this has turned into a s*** hole giant eagle". and I have to agree 100%! What aggravates me is that they never changed the times on this app. And the voice recording said they are open from 7 AM to 9 PM. Well I was just there yesterday (5/20/2020) and one of the staff members was shooing us out at about 7:50 PM! so what is it? what is your exact hours of operation?!. I am sure I was not the only one that drove for nothing yesterday because there was a few of us that came in right about that time! If this keeps going on and no improvement I would have to find another GO TO grocery store! There are so many good ones around the area! And definitely, the bad reviews will continue on!!!!!!!!
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March 2020 by Mark S.
I would expect basic organization and cleanliness at 7AM in the morning. No carts or Clorox wipes, front was a mess and uninviting. Turned around and went home. Yuck!
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December 2019 by Juanita P.
The Giant Eagle in Macedonia has turned into a real s*** hole. A couple weeks ago we bought 4 toothbrushes, got charged for 5. Their E-coupon system is a joke. Doesn't work properly. The final straw was today. My husband bought a Vicks type inhaler. I don't think he should have to inspect packaging before purchasing. Brought it home, the bottom of package was pulled open. I guess some low life needed to clear their sinuses and put it back--we'll be getting a refund for this and stick to Heinen's.
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November 2019 by Scooter F.
I found it annoying that I could not use their self check out without a giant Eagle advantage card. I don't have one and I don't live in the area. I just wanted to stop and get a rotisserie chicken. Had to call somebody over because I did not have the advantage card. Very annoying.
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August 2019 by Saraswati Acharya
Best customer service ever!
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February 2019 by Michelle B.
I wish zero stars was an option. This store is consistently the WORST grocery experience I have ever encountered. I've lived here for a year & it baffles the mind every single time how lines get so backed up, cashiers are so slow & inept, and no one is even pretending to hustle. I've never seen anything like this in my life. Incredibly inefficient management. If I lived somewhere different where I had another choice of grocery store I sure as hell would never return here. Had plenty of time standing in line (like usual) to write this. Fire everyone & start over please.
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February 2019 by Nicole P.
This Giant Eagle refuses to fill balloons bought elsewhere. It is the only place in the area that has helium. Even when I pleaded for the sake of my daughters 3 year old birthday pictures, they refused. Even when I offered to buy their balloons if they just filled mine...1 balloon., no go. They couldn't fill 1 balloon for a 3 year old. So much for taking care of your community and caring about families.
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October 2018 by Matt W.
the pharmacy messes up prescriptions doesnt fill others and all around just terrible service