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December 2023 by Wendy L.
After reading all the Horrible reviews at giant eagle in Macedonia, I have to agree with the long lines in waiting. There really is no express lane. The registers that say ten items or less are supposed to be monitored by employees, But the customers have 40 items in their cart or more, Employees do nothing about it. While the customers with 3 items are waiting., This is so mismanaged, I see 4 managers walking around, not doing anything about it. It makes me never want to come here again. I'd rather drive to Heinens 20 minutes away than to every spend my money here ever again. Horrible management.
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April 2023 by Barbara K.
Just called to order bread. It's 3:30 on a Monday and the bakery is closed because two people called off. Awful!
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June 2022 by Ed T.
Greg in the deli department came through at last minute for an emergency meeting we had today!! Thank You so much for all your help with the party trays!!!
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January 2022 by Lisa Kornuc
I would recommend you go get your boosters/flu shots elsewhere! Finally got an appointment and they couldn’t do flu shot at the same time due to their billing and they would have had to do two transactions- give me a break!
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September 2021 by Private P.
Horrible Long long lines. Avoid this place if you possibly can Crappy lines. Long waits. Under staffed. Not certain that there is anything but bad news here
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September 2021 by Adam W.
Not sure who runs this store but its by far the worst Giant Eagle I've been to. They are wayyyy understaffed and seem to only allow self checkout on 10 items or less. Get it together or lose customers!!!
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February 2021 by Lisa King
Pharmacy is horrible there they like to spread the covid in their store
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August 2020 by Kim Priban
I have to thank this giant eagle bakery for a good laugh but I am baffled at how this could be messed up. This hot mess of a cake for my 9 year old is supposed to a unicorn that says we ❤️ you at the bottom. I’m guessing the emoji heart didn’t come through so instead of calling to clarify they put ??.... seriously?? I also attached a pic of how it was supposed to look.. I also asked for only blue, pink and purple color... thankfully my kid has a good sense of humor because this blows. Oh and my curbside pick up of 6 day expired salad that is moldy also sucked.
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May 2020 by Mel R.
I've been shopping at this Giant Eagle for years and this is my Go To grocery store, but like one of the reviewer said "this has turned into a s*** hole giant eagle". and I have to agree 100%! What aggravates me is that they never changed the times on this app. And the voice recording said they are open from 7 AM to 9 PM. Well I was just there yesterday (5/20/2020) and one of the staff members was shooing us out at about 7:50 PM! so what is it? what is your exact hours of operation?!. I am sure I was not the only one that drove for nothing yesterday because there was a few of us that came in right about that time! If this keeps going on and no improvement I would have to find another GO TO grocery store! There are so many good ones around the area! And definitely, the bad reviews will continue on!!!!!!!!
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March 2020 by Mark S.
I would expect basic organization and cleanliness at 7AM in the morning. No carts or Clorox wipes, front was a mess and uninviting. Turned around and went home. Yuck!
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December 2019 by Juanita P.
The Giant Eagle in Macedonia has turned into a real s*** hole. A couple weeks ago we bought 4 toothbrushes, got charged for 5. Their E-coupon system is a joke. Doesn't work properly. The final straw was today. My husband bought a Vicks type inhaler. I don't think he should have to inspect packaging before purchasing. Brought it home, the bottom of package was pulled open. I guess some low life needed to clear their sinuses and put it back--we'll be getting a refund for this and stick to Heinen's.
