Firestone Complete Auto Care in Northfield is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. Reviews note the shop is always prompt and thorough, with many available hours, and often gets customers out quickly. The expert team provides comprehensive solutions and suggests extra services that may be needed. However, some customers report occasional mistakes, like incomplete services or feeling overcharged for items, though the shop follows up to address issues. A few also note the facility's bathroom was not clean. Overall, it is considered one of the best places in the area for reliable auto care.
Always great service, and fair pricing. Quick turnaround on appointments
July 2025
Called in with a question about an issue I am having with my car and spoke to a gentleman named Nate. He was very knowledgeable and respectful. I will definitely be going here to have my car serviced and repaired!
June 2025
I was told that three scheduled services were completed, but only one of the three scheduled services was completed. I had to revisit the shop to have the remaining services completed. I had a follow-up call from the shop and was offered compensation for the mistakes. So, I revise the review rate.
