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“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“I've been to this Dollar tree several times! I can say that I have never had any issues. The parking lot used to be horrible with potholes but they have filled them and expanded a lot. Never really any issues with parking and it has been getting pretty packed in there! The cashiers normally are great, however, sometimes they can be slow. I see no reason not to visit again. I can always find what I need.”
“Would have gave them a five but I gave them a 4 because they had me sitting out there until 9: 45A.M. the sign say they open up at 10A.M.even someone else was sitting out there N thier car waiting, I,m thinking they open up at 10 the door was partially open,for the employees,I Asummed, so I decide to pull off & go on home then the person that was waiting in her car next to me got out & went in so I decided to back it up & go in,I ask them what time do they open & they say nine I don't think they should have false advertisement sign saying they open up at 10 & they don't. But that's how the black neighborhood stores are,”
“I stopped by the dollar tree in Solon and this is one the biggest stores I've been too. They have a lot of decorative items that I haven't seen at other stores. Well stocked and they were still sticking the shelves while I was there. The associates were really helpful too.”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“They are very helpful and this Dollar General in Cleveland Ohio is clean and an order and as a very helpful is not cluttered and that's what I love about this store”
“Don't go there they're never open they joke around about being open and saying they are closed one worker told me to come back in a hour and they'll be open and it was 7:00 p.m. and they close at 8:00”
“I spend way too much money and time in here! ?08/12/2022-That was my experience then! I’ve gone to this store 3x lately and they’ve been closed! 10am, 11am-doesn’t matter! I don’t know if there’s not enough staff, technical issues, product problems-but when it is open, the place is a mess! Close it or secure better management! I miss shopping here!”
“Staff is very friendly but be aware they will ask you to leave your belongings behind the counter if you have big bags so don't take this personally this is a high theft area and they are instructed to this.. Otherwise you should be able to enjoy the rest of your shopping experience as every thing is where it should and if not there is always available staff to help assist customers with any needs and concerns.”
“I normally find what I am looking for they are nice and presentable I will still buy from this store the only things they need to consider is clean up some of the isles and put them back where they belong in a time matter”
“This one on Broadway and southgate is the best the one on e143 and kinsman those young girls and that one lady Mr need to go to a class on how to talk to your customers correct. If they were in a white neighborhood they would act different I spend slot of money in family dollar.and the store on e130 and buckeye those young girl don't have any respect I raised my daughter well. But family dollar is going to lose alot of business because of these kids with attitude just look in your cameras and listen to your audio. Give that job to someone who needs it thank-you”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“Today I went to my local family dollar just to find out the manager passed away from a massive heart attack. She was really nice and I'm going to miss seeing her face. RIH Tab ??”
“The store was well stocked and clean. Employees were courteous and helpful. This location can vary greatly in terms of merchandise availability and obstructions in the aisles (many times boxes of products needing placement on the shelves are temporarily stored in aisle ways). Today, everything was as it should be ---- no valid complaints!”
“Clean and neat. Products orderly shelved. Store had everything I was looking for. The prices were very affordable. They just got a new customer.There was only one item I was looking for that they didn't have.”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“I usually love this store but today and a few previous visits not so much. It's really messy; carts in the aisle, the shelves are sloppy, your employees are on phones and rude.”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“Have you been in this weekend??? The place is well stocked organized and cleaned up! Just was in to get a mop and was blown away!So happy that Erin has the talent to turn that place around! Thanks Erin …. You deserve a raise!”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“Now my experience has been great All day except my last visit like like 20 minutes ago. I range out and hit cash back. Mind you I wasn't paying attention that she had just started her shift. She tells me that I can not give you your cash back because I don't have it in the draw. Wait.... What??? So I asked for her manager... Who came right on out and gave me what I requested.. Mind you she's still talking about I'm going to have to work it out with my bank... FYI ? make sure you tell them before you hit that button ?”
“My favorite Dollar General. Its not always orderly but usually has what I'm looking for. Their selection of greeting cards is fantastic. I visit this store or the other one on Kinsman at least 1-2x a week.”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“This is the cleanest most organized Dollar Tree I have ever been to. It's refreshing to shop without the clutter. The products are displayed beautifully leaving everything at your fingertips. The staff could turn up the welcoming energy a notch. I felt like I was intruding by being there as they were more wrapped up in private conversations and a little cold. However, I will say I was given a warm farewell at checkout. Hopefully it was just a bad day.”
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“The staff was very helpful. They directed me to what I needed and they had a self checkout that was easy to use. Note, you have to use a card to utilize the self checkout. Fairly clean and very few items left out of place or on the floor as I've seen in some other budget stores. Will probably return when I'm looking for some less expensive items.”