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“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“I stopped by the dollar tree in Solon and this is one the biggest stores I've been too. They have a lot of decorative items that I haven't seen at other stores. Well stocked and they were still sticking the shelves while I was there. The associates were really helpful too.”
“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“We are from Canada and last Thanksgiving holiday in Buffalo, we bought a balloon for our four-year-old daughter from Dollar Tree. She loved it very much. However, the balloon flew away on our way back, which made her very sad. Because she couldn't stop thinking about the balloon, we promised her to buy another one next time we come to the US.
These days, we searched every Dollar Tree in Cleveland to find it and finally got the second one. But an hour later, the tape between the balloon and the ribbon came off, and it flew away again! We quickly got to the store and found her the third balloon.
I told the cashier lady that we had just lost the previous one. She kindly brought this charm for my girl and didn't charge us. My daughter was overjoyed, and our whole family was very touched.
I never expected to receive such thoughtful and heartwarming service at such an affordable store. Thank you very much!”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“I normally find what I am looking for they are nice and presentable I will still buy from this store the only things they need to consider is clean up some of the isles and put them back where they belong in a time matter”
“My favorite Dollar General. Its not always orderly but usually has what I'm looking for. Their selection of greeting cards is fantastic. I visit this store or the other one on Kinsman at least 1-2x a week.”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“One of the best Family Dollar stores I’ve ever been to. I love shopping at this location and the one on Dunham Road. The Northfield Road location is stocked well, clean and have friendly cashiers and managers. However, I’m giving it 4 stars for their opening hours of operation only. On their website and Google it says they open at 8am. However when I arrived the doors were still locked. The person who was in the store, finally opened at 8:30am. If your hours states 8am on your window, then that is when you are supposed to open.”
“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“Would have gave them a five but I gave them a 4 because they had me sitting out there until 9: 45A.M. the sign say they open up at 10A.M.even someone else was sitting out there N thier car waiting, I,m thinking they open up at 10 the door was partially open,for the employees,I Asummed, so I decide to pull off & go on home then the person that was waiting in her car next to me got out & went in so I decided to back it up & go in,I ask them what time do they open & they say nine I don't think they should have false advertisement sign saying they open up at 10 & they don't. But that's how the black neighborhood stores are,”
“Clean and neat. Products orderly shelved. Store had everything I was looking for. The prices were very affordable. They just got a new customer.There was only one item I was looking for that they didn't have.”
“Everyone's always so nice when I come to this family dollar always greeted me anytime I've walked into the store rain sleet snow shine even with a line a people they always made sure any time I've frequented the store which to me is everything 1st impressions is everything & if the folks that work in this store appreciate their jobs & have a go to chain of commands (management) as far as their leadership it starts at the top & works its way down..... The woman who rang me out today say around 130 200 was vey pleasant & curtious dunno her name also a woman I believe was a manager-supervisiorShe came behind the counter 2 help out the gal ringing me out something with the machine no biggie just wanna give positive reinforcements when they're due instead of always being negative nancies...#HappyEaster#ThanksFamDoll$~Mz.Juno”
“Yes the sore is a mess, but it’s convenient usually have what you need good hours and A mixed you know, we knocked so many places because people being rude and being messy I think about the people that they are having to deal with. The staff are constantly catching people stealing, so they can’t do the important part of the job. they There jobs if they’re doing other things they shouldn’t be doing. They just did get new management so let’s give them a chance y’all”
“Don't go there they're never open they joke around about being open and saying they are closed one worker told me to come back in a hour and they'll be open and it was 7:00 p.m. and they close at 8:00”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
“One of the best Dollar Tree stores I’ve ever been to. I love shopping at this location! The Northfield Road location is stocked well, clean and has friendly cashiers. I was greeted at the door with a “Hello” welcome and a smile. Which I appreciate. However, on their website and Google it says they open at 8am. However, they actually open at 9am. Please fix this ASAP. You will have people lined up at your store ready to shop.”
“This location has improved greatly.... The employees always friendly and very helpful. Sometimes the prices aren't correct, but someone always correct it... The outside be a little messy, but someone is usually cleaning or soon get to it... They doing a good job and in a good location it would be nice if the community wasn't so ghetto I literally saw someone empty trash into the parking lot.. that was so rude , but two guys went outside and swept and cleaned the entire parking lot.... The next day it was back messy... Smh but the inside is really clean”
“Well to put it plainly the mang.is I'll write the best manager I've seen around the store with straight courtesy admiration I would past 10 stores location 10 of the Dollar General stores just to shop at their location when you need somebody like that in corporate teaching the managers how they act and treat their employees so they can teach each other how to treat the customers I think she's just terrific I love going there want to leave I feel all bubbly inside and warm I've never seen her come unglued I don't ever seen or talked to him to a customer rude or disrespectful e she's a woman that outrun my source thank you the big guy”
“I live halfway between the Broadview Hts and Independence locations. I always choose the Independence location because of their manager, Bryan. I went in this past Saturday and the store was very busy! The line was longer then usual due to Mothers Day being the next day. Bryan had such great customer service and was so apologetic(even though he didn’t need to be!) all us customers knew he was alone and doing the absolute best he could! It’s so rare nowadays to see people actually providing good customer service and not looking like a robot! Also, Bryan resolved an issue a disgruntled customer was having & Bryan was so patient yet very professional with her!”
“Lots of the shelf prices are incorrect, just take the price of the product OFF the bar codes? Easy solution. False advertising is still illegal in Ohio. Your "price(s) subject to change without notice" is not a cover all, in any venue. If i press the issue? You will lose 100% of the time.”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“Delissa has worked so hard to get this location together. Her hard work has shown a significant change and has made this store a pleasant shopping experience for me. I live down the street and enjoy the fact I can find the things I need alot closer now. Keep up the great work Delissa and team. Thank you. ?”
“Love place, it is very famous for everyone who comes to buy from other countries, good prices, many things that vary for one, I love it, it drives me crazy when I go and buy, my favorite store, although I raise prices, but one always buys. Stores like That must be in PR.”
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“The staff was very helpful. They directed me to what I needed and they had a self checkout that was easy to use. Note, you have to use a card to utilize the self checkout. Fairly clean and very few items left out of place or on the floor as I've seen in some other budget stores. Will probably return when I'm looking for some less expensive items.”