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“The staff was very helpful. They directed me to what I needed and they had a self checkout that was easy to use. Note, you have to use a card to utilize the self checkout. Fairly clean and very few items left out of place or on the floor as I've seen in some other budget stores. Will probably return when I'm looking for some less expensive items.”
“I'd looked online for specific items I wanted to buy. Once I got to the store, I found everything in no time. The young lady who helped me check out is much appreciated.”
“Tony is the man! Great customer service!! Came in looking for a mattress after an exhausting day. Not only did Tony find me a great one. But, it was on sale!!! I've loved this big lots for years and I will continue to shop there!! Don't ever leave Garfield!!”
“Had bought a box fan that wouldn't work out of the box. I lost the receipt and expected to be stuck with it. Luckily I used my Ollie's membership when I originally bought it. Easy peasy they looked up my receipt and did the exchange for a new fan. Great customer service!”
“Probably one of the cleanest most organized 5 belows I have ever seen in my entire life! I was amazed how everything was well put together and in the correct spot. Has many great snacks and drinks for a cheap price! Absolutely love this location and will come back if I am in the area!”
“This store has a variety of items. I usually come here for something my son needs last minute (like a white dress shirt for a choir concert) and I am never disappointed. I am able to get what's needed at a wonderful price point.”
“I haven't been at this location for a few years. I was so pleased with the overall appearance and product availability. The produce is the first thing you see on the way in. The selection was good and tidy. There was only one cashier though, I think there should be at least 2. I'll go again and hopefully it will be a good experience as well.”
“Great outlet place, I got a ton of comics and books that I like for almost nothing, go search ehat they have, you can find great stuff very cheap! friendly people working in the store!”
“Jeff and the staff at this Save-A-Lot is kind respectful greets customers store is always nice niece and clean very professional people at this store and they always go above and beyond”
“This locally owned business has been around for a long time, and the staff is friendly, helpful, and down to earth. Great selection of items that you often can't find at other places. Very comparable prices to other dollar stores. Thanks for the years of service!”
“again they need to revamp this store badley. its clutered you Cant walk in the front of the store where the registers are. shelvs are never stocked employees are rude & nasty.All of this has been an issue since long before covid.”
“Big lots I will say this you will have to travel to get what you want .I went to threes of the stores before I found what I wanted but I was able to get what I wanted the role the people play they are very nice and helpful”
“I rate the place now as a one star! My son is a meat cutter and is being under paid! They call him in on his days off and yet they don't pay him for his worth! He should get the pay he deserves!!#19-20 dollars per hour!”
“I am very happy with this pharmacy!!I took all my prescriptions from CVS and moved them to Discount Drug Mart. I unfortunately found some of the pharmacists from CVS difficult to deal with.”
“My daughter lost her cupcake purse somewhere while we were shopping and threw a fit. Bart searched for it and bought it out as right before we left the parking lot. Thanks Bart!”
“Literally the best save a lot I’ve been to. Super clean everything in stock and the manager at night was so kind and has awesome customer service along with the cashier both females you guys rock we need more people like you in the service industry thanks save a lot !”
“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“I needed a lighter to lite my candles. I remembered seeing lighters at the entrance of the store and sometimes in the paper aisle on numerous occasions. I entered the store today and NO lighters!!! I asked the cashier and she stated that they still had them because she sold one earlier and to check in the paper aisle. I went back couldn’t find it and returned to the cashier. She wasn’t there ( I assumed she had went on break) .She reappeared with a smile and told me where they were located. ? I’m today’s time where customer service is nonexistent I would like to give kudos to Ms. Chamiah . I very much appreciate her!!!!”
“This location actually stays open until the time listed as their closing time! How it should be! The employees are very friendly and personable, we had a great conversation. They don’t push people out near closing like most locations employees do. This DG also has a nice produce little section! Most locations DO NOT HAVE THIS. The toy section is also a lot nicer than most stores have! 10/10 would recommend this location to others. ☺️”
“I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.”
“My favorite Dollar General. Its not always orderly but usually has what I'm looking for. Their selection of greeting cards is fantastic. I visit this store or the other one on Kinsman at least 1-2x a week.”
“Well first of all I definitely prefer this Save-A-Lot to the other Save-A-Lot in my neighborhood. The security officers at this location don't look at everyone and then they're going to stay low and follow you around like you're some kind of thug!!! The staff are much more helpful and nice then the other location as well. This location is also cleaner and actually I stocked shelves and coolers. The produce is also a lot fresher you don't find rotten produce out to be purchased. This location also does not require you to have a quarter to use a cart. I also feel safer at this location.”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“It was okay I just wish they had there items straighten up a little bit better and the school supplies stand not stock behind the soda display when you walked in the door”
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“To me they got way better stuff than Krazy bins all day!! They were crowded too! ppl was throwing stuff in they carts like crazy!! Most ppl come to buy stuff to resale it for more money! My student told me about it so I figured I checkedm out! I went Saturday morning which was there $10 day. You can get a good deal here! Saturdays is there restock day! Bins where packed! They had some good useful item still in and out of boxes. I grabbed a couple things surprisingly lol. You gotta check it out!”