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“This was the best rental i ever had truck ran great it was clean easy to use nice long ramp to move with ware picked up they already had things checked an they were busy so this gentlemen was pressed for time when done took back to different location they were slammed but she was nice ,an friendly an was not in no hurry she said we have to do thing right she maid sure everything was like its suppose to be the truck only had 50,000 on it this was my 1st truck that ran on diesel fuel it seemed to get much better mileage i was very pleased with the whole penske experience ....i will be back...”
“The owner was a gentleman- I got the van rental with no problem. The van was clean- no hidden charges after my final receipt posted. Very easy transaction. I noticed in their office they have a dump trailer, skid steer, car and trailers for rent. For such a reasonable price too- that is an asset every community needs. Very considerate to your neighbors to offer these services and keep the cost affordable. I’ll be back! Thank you!”
“I rented the 10x10 and got the discount online. The process was so easy and no contact was preferred since I have a cold. I'm thankful for the phone call after you book to make sure everything is okay and squared away I really appreciate that. I saved a little money and got the unit I needed. You can't beat that. thank you extra space storage”
“The guys are usually pretty quick they do a good job. Their boss told them if he catches them throwing snowball they're fired good luck trying to find someone to replace them nobody wants to work you're lucky to have the guys working for you now but do be nice to them give them a pizza party and say thanks for showing up fellas yeah”
“I finally found a skilled mechanic close to home who we can trust to diagnose and fix any issue, now that my truck is paid for, weird things started going bad ,sam found the issue and fixed it in one day. i will sent all my vehicles to chiefallo's for quality workmanshipServices: Electrical repair”
“Rent A Wreck Parma Ohio is a great place to rent a vehicle. Whenever we visit we rent from here. Chuck is very friendly and we have never had any problems. The car rentals are great. He makes you feel welcome and goes out of his way for you. We will be renting here every time we visit. Thank you!”
“The moment I walked into this Ryder’s on Brookpark Rd. In Cleveland, OH I was welcomed by a very kind lady Ashley! She’s helped me tremendously finding the box truck for my business and would like for all of the Ryder’s staff to know that Ashley deserves a promotion for her hard work and all of her kindness and respect towards myself and all others. Thank you Ashley!”
“This was my first time renting from this particular location... Randy and Steve were very helpful... I recommend this location to everyone... keep up the great work guys I'll be back!!!”
“You don't find it very often that an owner of a company (especially from Penske) would take the time to respond to my posting of what my overall experience was or is of the company and this owner took the time to do that so I strongly believe he cares a great deal for his company but mostly and overall he cares alot more about his customers and what there experience is bc without them and the feedback the owner gets from the customers can allow that owner to make any changes (if any) to the company to make sure the customers are satisfied and are extremely happy with anything they might rent from Penske just as I was! Thank you for responding and I sure hope to rent from you in the future. I have already let my family, friends and just about everyone I know (I have abt 5,000 friends on FB) about the GREAT experience I had with Penske and referred 6 of my close friends that feel the same. Keep up the Remarkable Work you and your employees do each and every day!Best Regards,Erin Leighty”
“I was surprized how cheep it was I rented an 8 gallon air compressor for $19.00 per day and I booked it online when I arrived it was ready for me to pick it up .Very frendly people and most importedly it is very very cheep and by the way compressor was almost brand new.”
“Had a hitch installed this morning. I haven’t used it yet but I want to give a shout out to Melba who was working the desk. She was friendly and courteous and efficiently helping several customers at once.”
“I rented a truck today from this location. I had a small issue with the truck information and the rental person had it fixed in no time. She was pleasant to deal with and even though it was Friday afternoon and her shift was over, she took care of the issue and I was on my way. Great experience and great price. I will certainly go back again.”
“Awesome service from the person at the counter to the person checking in the rental when I returned it. Super-clean and easy to get in and out of the lot. Would definitely recommend this location to others! Thanks for making a stressful moving day easier!”
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“I have dealt with moving several times over the years but never had to organize this side of things until now. I will definitely recommend U-Haul and certainly this location. The user interface on the website was perfect for me considering most sites have a bad UI. The process from start to finish was flawless when booking this online for the first time. When I arrived at the location in person we were greeted with a very friendly demeanor and all the staff were incredibly helpful and efficient. They clearly had the skills and ambition to perform a great job while also keeping the customers best interest in mind. I also expected the cost to be much higher considering the service you’re using but was very happy with the fair price for everything. The employee was also very thorough with explaining anything I needed to know. I can not recommend this location enough and will be spreading the word. I hope everyone there can know how much they are appreciated for their hard work/effort. With things like this being very stressful in general uhaul at least made this part of moving the least of my worries and the experience alone is worth sharing. Overall 11/10 a great customer experience. I would take any (recent) negative reviews for this location with a grain of salt there’s always those people who have to complain about something and feel entitled.”