Self Storage in North Royalton, OH

“Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!”

“Awesome customer service. We ended up not even needing a storage unit 2 days after having paid for it and they were so understanding and refunded our money. Will definitely use them in the future.”

“I have dealt with moving several times over the years but never had to organize this side of things until now. I will definitely recommend U-Haul and certainly this location. The user interface on the website was perfect for me considering most sites have a bad UI. The process from start to finish was flawless when booking this online for the first time. When I arrived at the location in person we were greeted with a very friendly demeanor and all the staff were incredibly helpful and efficient. They clearly had the skills and ambition to perform a great job while also keeping the customers best interest in mind. I also expected the cost to be much higher considering the service you’re using but was very happy with the fair price for everything. The employee was also very thorough with explaining anything I needed to know. I can not recommend this location enough and will be spreading the word. I hope everyone there can know how much they are appreciated for their hard work/effort. With things like this being very stressful in general uhaul at least made this part of moving the least of my worries and the experience alone is worth sharing. Overall 11/10 a great customer experience. I would take any (recent) negative reviews for this location with a grain of salt there’s always those people who have to complain about something and feel entitled.”