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May 2023 by marybeth bukvic
Horrible. Wanted to cut my dogs tail off.Took him elsewhere and 5 stitches. Fine
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March 2022 by Jessi C.
After a traumatizing experience with another vet clinic, Hart's took us in immediately to fix open stitches that the previous vet would not fix same day. They were caring, understanding and proactive on how to restitch, staple and bandage. They spent their afternoon fixing the botch job our previous vet had done. They sent us home with medication and clear instructions on how to keep our dog calm and comfortable during his recovery. I seriously cannot thank the vet and staff at this clinic enough for understanding the severity of the situation and working with us to help aid our fur baby back to health!!!!!
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February 2022 by Heather S.
This was my vet. I contacted them to have my dog put to sleep. He was 14 years old and most likely had cancer. I was told that since I hadn't been in to see them since 2019 they would not be able to see me for two weeks. My dog had stopped eating one day earlier and drinking on the day I contacted them. I spoke with another vet that took me in immediately and my dog was put to sleep the same day. I will never return to Hart's. They no longer deserve my business.
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October 2021 by Susan Farkas
Dr Arnold is a kind, caring and knowledgeable vet that I have had the pleasure of knowing for a while. The vet techs are also great with the same level of caring compassion. I would recommend Hart’s to everyone.
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October 2021 by Marie Hilliard Johnson
I took my Violet for her appointment today, she was a little scared, but she gave kisses to Dr Beth and Melissa… they were very thorough with Violet and her past history, and she got her Rabies Shot, and boosters and when it came time to pay the Bill, I was totally Shocked… never have I taken my Babies to the Vet, and walked out paying less than $200.00… thank you North Royalton Residents for turning me on to a great Veterinarian Hospital, thank you Melissa for your kindness and patience with Violet, and Dr Beth for your expert advice and support for Violet’s health… you all Rock!!!
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May 2021 by Jennifer Spradlin
Killed two of my pets and withheld life saving information. If this is how they treat their families, I feel bad for them. Horrible vet who makes you feel like garbage when they withhold information and their response is, "my bad." Worst ever!
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April 2021 by John S.
Poor Dr. Hart I know she retired but they kept her name on the practice If she only know how bad this place is now, she might change her name. We've been coming here for 20 years, and after their bumbling yesterday, we'll never be back. I noticed there were other 1 ratings. Where there's smoke...... there's fire!
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February 2021 by Kathleen M.
Highly recommend not going here. Their care was not good. Their attitude was half-hearted. Reasons we brought our pet in were overlooked. We will not be returning.
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February 2021 by McKenna Greywacz
My family and I have been taking our pets to Dr. Beth Arnold for years. She has been there for us through the ups and the downs, the good & the bad. She is extremely knowledgeable, passionate, and amazing at what she does. More recently I had to put down my cat of 15 years, Sammy. And I felt so supported during such a sad time, not just by Dr. Beth Arnold, but also by the staff at Hart’s. I will never go to another Vet. Highly recommend.
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July 2020 by Kelly Levicky
Very thorough & they spend enough time with to address all of your questions & concerns. We saw Dr. Adams for the first time today & she was great
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November 2019 by Angelique Thurston
Very honest and cares about the animals and people .
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September 2019 by Marge Meall
Has always taken great, personalized care of my cats at reasonable prices, and refers to specialists if something is beyond their expertise.
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July 2019 by Kassie L.
Woke up this morning to our cat acting abnormal. Excessive sneezing, vomiting, lethargic, etc. Did a simple search and found Hart's Animal Hospital. Called immediately to get my cat seen and they stated that the next available appointment was the following morning. I simply stated that I needed to get in somewhere as soon as possible, due to the growing concern and they kindly squeezed us in. It was extremely busy, which is great to see being our first time there. Customers appeared happy with the service as we patiently waited to be seen. We were brought back and expressed our concerns, which were kindly acknowledged by one of the ladies. Shortly after our cat was seen and examined with all our concerns addressed, the vet treated him as he felt necessary. Not only was he at ease, given the situation he was cared for with love. We are so very grateful and we will be back with both our cat and dog for vaccines and any other concerns. Also very affordable, highly recommend!
