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December 2022 by A E
Moldy bread, $10/LB ground meat, out of club soda, out of jalepenos... They have no regular bread but lots of moldy rolls. I brought pricey bread that expires in 2 days because I had no choice there. Their bell peppers on sale are half black. DM only “saves you the run around” if you buy their overpriced Options. “Reviewer” Stacy Here has to be a paid review being that store is over 20 years old and all those pretty photos they posted. Last but not least- long lines with crabby cashiers. The regular grocery store with fresh decently priced fully stocked food is only a mile up the road - don’t go here. I’ve gone to this store or 20 years - it’s gone downhill and I’m sad to write this
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December 2022 by Cynthia Yonkers Fritz
Rude employees.Called on Christmas Eve day and asked a simple question and the Woman employee gave ATTITUDE!Will NOT recommend this Drug Mart in North Royalton.Better to go somewhere else employees have some gratitude for their jobs this time of year especially.Suggest going to AMES on Pleasant Valley shopping center instead of THIS DRUG MART.AMES GROCERY STORE in plaza has very friendly employees and the store is MUCH MORE PRESENTABLE.
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April 2022 by Quinn Blackburn
Drug Mart Pharmacy has bad customer service. Called to confirm they had a specific medication and the pharmacist himself confirmed it. I take the 20 minute drive there for them to tell me they made a mistake and the pharmacy does not even carry the medicine. Horrible customer service North Royalton Ohio.
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January 2022 by cheri cook
PHARMACIST IS NASTY. he also decides to ONLY DFILL PART OF PRESCRIPTION and does NOT tell you. My prescription after an AMPUTATION called for 15 pills. HE GAVE ME 9! Had I not read the doctors instructions I would have assumed it was filled as the doctor wrote it.. When I called to ask he was NASTY and told me he didn't care. I wonder if the state of OHIO where he gets the license to operate will care!
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December 2021 by Kathryn K.
My experience at Discount Drug Mart today. I had a 11:30 am appt. To get my Covid booster shot, I went to the back of the store and sat down outside of an office I assumed was for the vaccination, after waiting for 15 minutes I asked the women in the office if she was the person who was administering the vaccines, she responded that she did not have anything to do with Covid vaccines and suggested I talk to the pharmacy. I waited in line and told the woman at the counter why I was there and she asked if I had an appt., which I responded that I did. She handed me a piece of paper and pointed out to sign this and asked for my Medicare card and vaccine card, told me to sit down and they would call me back up. She then told me that the pharmacist would be right out. When he came out he told me to follow him into another office, I mentioned that I got a cold yesterday and wasn't sure if I should get the booster, in which he responded the first question on the form I signed asked if I was feeling sick, I told him I didn't see that, but mentioned when I registered I filled out all necessary questions , he then said that wasn't on the registration form! I suggested that they might want to post some signs re: the vaccines and he questioned me as to when I go to a dr. Appt. Do I just come in and sit down or do I go to the front and register, how rude! I was just trying to be helpful. Also the woman at the pharmacy told me she had to make me another vaccination card because mine was laminated and how was she supposed to write on that. I get it, everyone is over worked, but no excuse for being rude! I won't be back.....
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November 2021 by Lane Kujawski
HATE HATE HATE I NEVER COMING BACK
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October 2021 by Sharon Doyle
We are loyal customers of Discount Drug Mart. We only visit this location when we are visiting family nearby. This is a newer store and is large, clean, well organized and well lit. They have good products at competitive prices. They employees are friendly and efficient.
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September 2021 by Luke
awful i hate this place so much is full of ugly old people all the time
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August 2021 by The Hobbster
Gem in NR on Wallings and State. Best little deli, excellent chix salad and egg salad sandwiches on croisants. Nice party trays also. Can find everything here and reasonable. Great beer n wine choices. Friendly staff n pharmacy.
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May 2021 by Matthew Kuczkowski
Lovely
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May 2021 by Terrance Duke
Our go to shopping place. Great selectif everything from medical supplies to hardware to fresh meat and veggies
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January 2021 by John Tretock
Very nice store,been going there for 20 years
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December 2020 by Kat
I love Discount Drug Mart but I dread coming to this location because of the cashiers. It almost feels like you are inconveniencing them. Once in awhile I'll get one that is nice, friendly, and courteous but that's rare. I've even went out of my way to be friendly or talk to them and it makes no difference. They don't appear to like when you have your own reusable bags either. I've used reusable bags for over 10 years and I'm not going to let someone make me feel bad for it now or ever.
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December 2020 by Fred
I have rated the Discount Drug Store in Parma Heights very well, but I cannot do the same for this newer location. When we first entered the store, there were a bunch of unclean carts scattered about in the entrance and it was dirty. There were no cart cleaning supplies by the entrance and no carts in the cart area to retrieve. As I proceeded down the aisles to the dairy department I saw messiness and a dirty floor in areas. When I got to the milk cooler the face of it had numerous handprints on it, the shelves were not that empty, but inside the cooler was dirty. I asked to see the manager and spoke with him, he showed me the cart cleaning table by the EXIT, asked someone to bring the carts inside, which they did, but did not clean them before shoppers who were not aware they had not been cleaned, took them. He never did address my other concerns, but did say he had just come from the Parma Heights location. I felt like asking him what he learned over there, but I did not. What a way to manage a Food & Drugstore! I am glad this location is an exception to the locally-owned chain I enjoy shopping at.
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December 2020 by gale king
I go to this store to pick up odds and ends every day. I called the corporate office to fix the disrespect that I’ve received at this store. You can tell the manager just doesn’t care no matter how much money you spend about customer service and I’m certain he doesn’t treat staff very well either. I go less frequently now because I’m about to turn 36 and I still get carded for buying wine there even though I’ve consistently shown my ID and find it hard to believe nobody remembers me. Feels almost like harassment.
