-
July 2024 by Paige kay
No one answers that phone
-
April 2024 by Moe Jamal
Best pharmacy in North Royalton. Lauren always takes care of me. I would definitely recommend them.
-
August 2023 by Christina Cameron
Seriously this 130pm to 2pm pharmacy lunch break is ridiculous, like all the staff shouldn't be taking lunch at the same time... families have short windows and by the grace of god i actually make it to cvs and it ends up being 137pm, like Seriously... deligate the drive through better because wasting gas sucks and i can't do errands at anytime... your lunch breaks should be adjacent to each others time slot!!! So so frustrating. If i could get delivery i would but i can't so here we are!
-
August 2023 by Sandeep Singh
Never completly stocked, always missing something.
-
May 2023 by Natalie Hitri
This pharmacy team is outstanding. I've dealt with many pharmacies over the years and this CVS location takes the top prize for me. Always fast service, knowledgeable staff, and just the absolute best customer service.Thank you for your commitment to your customers, and consistently going above and beyond! They deserve all the stars!
-
March 2023 by Carla Callahan
GREAT customer service at North Royalton! Sprague and West 130th !!!!
-
March 2023 by Katie Z.
Omg my go to pharmacy now. Instead of screaming I'm calling your doctor she explained it could interfere with my other medication and did I still want it. I did not. Calm conversation between adults. Wow. Good job Lauren!!!
-
October 2022 by email sender
Shout out to CVS at W 130 & Sprague! Ehsan is incredible! But...so is everyone else - Lauren is brilliant, SamLauren (Sam) is sunshine, rainbows, and unicorns happy to help everyone! Every single rep is worth their weight in gold and l hope CVS acknowledges and appreciates all they give to everyone.
-
October 2022 by Heather B.
I would give a zero if i could. Do not use this store. They falsely advertise their products by posting sales signs early and then tell you the "sale" doesn't start until they close. Then they charge full price for the item. I asked for the price to be adjusted since their signs do not say when the product goes on sale and was already posted by the products and was told no price adjustment would be given. I even tried to call customer service to address the issue. I was told they would give me extra bucks but no price adjustment. I was then told to go back to the store to return the items for a refund. I was told by the cashier at the store that multiple elderly clients were complaining about this system for posting their signs early. I asked to speak to a manager and was told no manager was available and that they would contact the district leader to call me back. When I asked for the number to speak to them myself. I was told that they didn't have a number and that my number would be given over email. This is not how you do business. It is completely dishonest.
-
February 2021 by lauren dinardo
Been coming here for years and had no problem with my prescriptions until last week! A pharmacist named Thao La filled half of my prescription of adderall for my child. The prescription was for 60 tablets and she gave me only 30 and insisted she put 60 tablets in the container! I then had to make a police report and have a North Royalton policeman go there! Magically the 30 tablets I was missing then appeared! As I picked up the prescription Thao never apologized and even rolled her eyes! Be careful getting any prescription filled by Thao La!!!!! Definitely switched pharmacy’s and called corporate ! Shame on you CVS for having hired such a person like that!
-
November 2020 by Tibor Biro
I come here because its conveinent and people working there are nice. Went for a flu shot. My wife went 1st. Very quick and pleasant. Then it was my turn, I received my shot and with my best pouty face thru voice and mask, I asked if we get candy too? And I was floored , when the young lady came back with 2- dum dums... God bless you all for your sense of humor and service at CVS. A-1 in my book.
-
September 2020 by Te Lav
This facility's money order machine remains broken. This is not a convenient one stop shop. You're better off going to another CVS location.
-
March 2020 by Corrina Coulsanti
They used to be awesome. Lately any time I call the drug store there's only one phone number and nobody to answer. The pharmacy used to answer in a few minutes now you hold 20 to 40 minutes IF your willing. Very frustrating.
-
August 2019 by Maggie Rokas
Such pleasant people that work here!! Especially in the pharmacy!
-
October 2018 by Joe Zebrowski
I been coming here for 12+ years always greet you when you walk in.the employees that work here are very helpful Elenore is very kind and always busy give her a raise ,give them all a raise.and the pharmacy number 1, they actually care about you.they take the time to listen to any questions you have, and before you leave they make sure you understand. I'm a senior citizen and on a budget,if they have the prescription in generic form they will offer it to me.
