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November 2023 by Beka O'Meara (Beka)
Overall good touchless wash. The only reason I didn't give it five stars is because the dryers are unidirectional and they don't dry off the mirrors on my SUV.
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October 2023 by Stephen Scott
Dont waste your time. Used to talk to high of this place when i dealt with Cory. Sent them 10+ new customer over last 2 yrs, never again. Spencer is terrible. Refused to balance my tires and claimed they were worn eneven. Yet they are the ones who balanced and mounted them. Was willing to pay since they wouldn't honor their unlimited balance warranty. Still wouldn't do it. The weights they put on came off when powerwashing. This place is nonsense. They tell me this after it sits at their shop for 3 hrs.
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August 2023 by Christopher
Go when they offer specials. Kinda pricey but very good service.
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August 2023 by Glenn Griger
WARNING, purchased four Michelin tires from Conrad's. Tires were not balanced and had severe vibration ( last customer that day). Re-balanced a week later (claimed "balancer may have been set up incorrectly"). Still had a vibration after second balance and went back for a third try and was advised "if vibration is still present tires themselves may be the issue in which case have to go to Michelin dealer to have tires warranted". First I knew that Conrad's did not stand behind tires they sold. Tire(s) did have an issue and had to go to another store for warranty. They took care of my problem even though I did not buy the tires form them and warranted tires BUT I had to pay mounting balance etc $400+. Have been a customer of Conrad's for 20+ years and service has continued to slip but this is a new low. If you cannot stand behind and warrant products you sell do not sell them.
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July 2023 by Scott H.
Been coming here for years. They just DOUBLED their oil change prices and lost a customer for life. Good move Conrad's
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June 2023 by Tatjana Krohn
Jan '23 you replaced the front brakes/rotors on my Mazda CX-5 for $560. A few weeks later I returned because of a squeaking noise from my wheels when I turn and left my car with you for the entire day so you could "fix" the 'misaligned' hardware.On 5 May I called you because the same noise had returned and was told it was due to the weather. So what shady business did you complete previously that allowed the noise to return? How, if you "fixed" it, did it come back but gets blamed on the weather THIS time? So, fool me once...I went to a different garage who was able to identify the issue in a few minutes & correct it for an additional $235. I want you to reimburse me, at a minimun, for that additional cost of correct your incompetence. And Oh, by the way, I'm still waiting on you (headquarters)to reach out to me as per your response you gave the BBB review I made.People, go else where!
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May 2023 by shane smith
Got me in right away for an oil change but was a little expensive.
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April 2023 by John Rocheck
They were extremely helpful in fixing my tire. Very courteous staff, will be buying my new tires from them
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March 2023 by Erik
These guys are on the ball. Had an emergency with the work van came through and fixed. It also have a great technology where they send you a video of the repairs needed in text message. This place is legit. Happy I found it
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January 2023 by Terry Duke
Best car wash in the area. Plus free air is always an amazing benefit.
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December 2022 by Chip S
My wife had a tire blowout. I expected her car to be tied up all day. They replaced the tire, aligned the front end and had her car back to us in an hour and a half. AWESOME Service
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December 2022 by Macknezie Morgan
I went to this conrads a year ago, and to fix my car they ducktaped a hole over a coolant leak then proceeded to charge me almost 1,500 dollars. I recently went there for a scheduled appointment and as soon as I walked in they told me they could not help me, just give me a quote. Regardless of the fact that I made an appointment to have my car looked at. No one touched my car, the only person of help was the front desk person who came outside with me because his manager said they were too busy. I will never come back here, and would never go to any conrads due to both of these experiences.
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November 2022 by Jim Rudy
Had tires oil change done. Had a tech named Brandon really cared about my vehicle. Explained things I needed and didnt.
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May 2022 by Mark Valentine
Conrad's did a great job taking care of my daughters emergency flat and allowed her to get to work on time. I have had the same kind of treatment at Conrad's in the past!
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February 2022 by Carrie E.
Went here for a simple oil change and tire rotation. The waiting area is dirty, non working tv and inhaled strong tire rubber that gave me a headache the 1.5 hours I waited with an appointment. This would all be no big deal if I didn't get in my car afterwards that REAKED if oil. Drove home and realized something was wrong. New 2021 car was not driving properly and the smell was unbearable. Manager told me to bring in next day. Turns out "a new technician" worked on my car and never replaced the oil cap. Oil all over my engine. They "cleaned it up" gave me a free car wash and oil change. Car smelled terrible for weeks. Now my washer fluid is out a few weeks later so they never refilled that either. Do yourself a favor and do not go there. Who knows if they even did my tire rotation and if any real damage was done with their negligence. What an embarrassment of a business.
