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August 2024 by Steve Sedlak
Price increases are to high since corporate took over. 30% increase to much. Staff is very nice. Takes time to answer questions.
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July 2024 by Bruce Scodova
The employees there are absolutely wonderful and have enjoyed the opportunity to work with them.
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July 2024 by Sharon Grobelny
Customer service agent was very friendly and helpful. My first time using storage facility & very impressive units, extremely clean, safe environment. Excellent pricing. I have used other units in the past, but Valley is my new #1!
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July 2024 by Dana Haney
Excellent customer service!
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July 2024 by Kimberly Johnson
It was very easy to sign up and get a unit. I feel very secure when I am in the building. Sabrina in the office is awesome! She is extremely nice and welcoming! She definitely deserves a raise!
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July 2024 by Garry Heckelmoser
Great customer service and friendly personnel
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July 2024 by Michael Bruder
Very attentive staff.
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July 2024 by Marie Santiago
The only thing it’s a little pricier than others I’ve seen. Over all I love the location and Sabrina was so amazing and helpful.
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July 2024 by Michele Daniels
Sabrina is always a pleasure to work with.
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July 2024 by Kristen Picciolo
Super easy to set up everything you need online. Business promptly followed up with a welcome call and support for any possible questions!
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July 2024 by Alexis Castros
Valley Storage provided all the information up front on their website and even lets you rent or reserve a unit online. The costs are affordable and the customer service is excellent! I was able to get my questions answered either online, or via phone with a property manager or the easy to access customer service line basically anytime. They have all the best options for your storage needs.
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May 2024 by CURTIS STUDOR
I have used storage units for many years I now have Abbey Road self storage and it is a great place, Leah the manager did a great job explaining the unit and cost. I highly recommend Abbey Road Storage
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May 2024 by Rob Schaar
They were able to accommodate some special circumstances for me. It was greatly appreciated.
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May 2024 by James Kava
It was awesome she was very helpful and was so nice great job
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April 2024 by Dustin Kava
After contacting three storage unit companies in North Royalton and Strongsville, Valley Storage stood out as the clear choice. Unlike the first two companies, which offered smaller units at significantly higher prices and had impersonal remote staff handling inquiries, Valley Storage provided both affordability and outstanding customer service.
From the moment I called, Sabrina V. from the office made the entire experience smooth and enjoyable. Her friendly demeanor and helpfulness made a significant difference. Not only did Valley Storage offer much more reasonable prices for their units, but Sabrina's professionalism and attentiveness ensured that the process was quick and painless.
Choosing Valley Storage was definitely the right decision, and I highly recommend them to anyone in need of storage solutions. Thank you, Sabrina, and the team at Valley Storage, for exceeding my expectations!
