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“Ash always provides great customer service. I make a point to go to the North Ridgeville store because I know I'm going to get knowledgeable and courteous service from him.”
“Zoe was very patient and cordial in helping both my wife and I who are in our senior years and not quite up on technology in today's world, so that was a bonus for us both. One unfortunate thing is the transfer of data did not go well for my wife from old phone to new, her messages didn't transfer and she spent 2 plus hours trying to get her messages transferred from a Verizon technician over the phone with no luck.
Everything transferred from my old phone to new except the pictures that were attached to my messages on my old phone, unfortunately without checking my new phone at the store after the transfer of data before we left the store to be sure all transferred. Unfortunately I gave the sales person permission to clear my old phone of data. So, lessons would be to be sure to check your new phone after a transfer of data before leaving. Technology isn't perfect, but all in all I'm satisfied with my new s24, not sure my wife is though with her s24 ultra.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“For those people who would rather talk to an actual person who offers great solutions like Rob L. and not someone over a customer service line who reads from a script, go this this branch. Rob L. has been helping us for over two years and he has NOT disappointed us!”