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February 2024 by Tina Moore
Nice agents and explaining everything to me i needed to know. Good customer service.
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February 2024 by Anita Tidmore
HI, We were in dire need of new tires and they serviced us safely and completed the process before 4:30 pm same day...we are past Firestone customers from FL...THANK YOU FOR AWESOME CUSTOMER SERVICE.
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February 2024 by Randi Marcelewski
Everyone I talked to and dealt with treated me professionally and respectfully, I even contacted the wrong location but they were still super helpful and accommodating
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February 2024 by Eric Herman
Had a slow leak. Got in, got out, all fixed in under 3 hours and under $20. Staff was friendly and professional.
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February 2024 by Cynthia Hughes
Fast and friendly service
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February 2024 by Edward DeGraffinried
The store was almost closed (10 minutes before closing) but they stayed open long enough to replace my flat tire with a new one.
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February 2024 by Antoinette Ouedraogo
Vehicle repair service. Very nice workers.
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November 2023 by Jordy Leandro
Terrible customer service Made a appointment at dropped my car off at 8:30 for a wheel alignment and they said it would take a couple hours, it was 5pm when I called to check up on the update on my car and they said they couldn’t get the alignment done due to some parts being bad, I told them it’s fine to quote me for the parts said he would call me in 10 min, waited over 30 min and decided to show up and keep in mind I had to walk from work and as soon as I walk in they said they don’t have the parts available, never coming back to this Firestone they could have atleast gave me a call and I would have gladly took my business elsewhere I’m definitely not coming here again…
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November 2023 by Cherise
Adam and Chris got me together! Fixed a flat that looked impossible to fix saving me the cost of a new tire. Thanks again!
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October 2023 by tbojos
Price quotes on oil changes can be all over the place, coupon says one thing, then you are quoted another
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August 2023 by Andrew Menegos
Not family friendly! Staff spewed vulgarities from arrival to departure, berated customers audibly behind closed doors, and belittled other employees openly. Work was done quickly, but the demeanor and professionalism of this location leave a lot to be desired.
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July 2023 by Ciearra Thomas
Had my wheel bearing replaced front and back and new tires put on at another company 2 prior 2 first visit at Firestone. Came in with a confirmed appointment and was told they didn’t have time to look at it. Was told to reschedule . The guy at desk rescheduled me for 2 days later at 12pm. 2nd appointment day arrived. I dropped car off at 830am for my 12pm appointment due to work . No call no nothing all day. Got off went to check on car still sitting in same spot I left it ar drop off. Was told they didn’t have time to look at all day. Was rescheduled again for that Friday at 8am. 3rd appointment came I dropped car off night before so they would have it ready to start at 8am. Again went to work no call nothing. Go to check on car and was told they were not able to lift it to check for brake issues. I’m completely disappointed with Firestone have been using them for many years and I wouldn’t recommend this location. It shouldn’t take 3 visits to look at brakes and then still not get them looked at or fixed due to incompetent. Complete failure to even at minimum call the customer to update is beyond me.Service: Brake service & repair
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July 2023 by Jerry Williams
Great appointment time.They got me right in.They just forgot to reset my speedometer back to MPH...it was on Kilometers.
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June 2023 by Marsha Ganaway
Very pleased with the customer service. My problem was resolved efficiently.
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April 2023 by Justin J.
I went for a standard oil change and it cost $90. I've never heard of anyone with my vehicle (2019 Subaru Forester) paying half that much. The worker at the front desk said that was standard pricing. It took 45 minutes and nobody else was there.
