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February 2024 by Renee Goldsmith (Nana)
Clean, organized, fast check out. Found everything I went for.
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November 2023 by Betsy Chaplin
Cashier was so pleasant! Had what we needed and was quick at the checkout.Thank you.
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October 2023 by Shai Jordan
Nice selection, just hate that service is slow since there are barely any workers.
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October 2023 by Goldish Barbie
THIS IS ONE OF THE MOST GHETTO...DOLLAR TREES I HAVE EVER IN MY ENTIRE LIFE WENT TO! I DO NOT EVEN LIVE OVER HERE BUT NEEDED SOMETHING WHILE IN AREA. I WILL NEVER RETURN. 1st TIME- there was a young lady working..ON THE PHONE AND EATING CHIPS WHILE WORKING. I KNOW DARN WELL, IF THE DISTRICT MANAGER OR CEO WALKED IN, SHE WOULD BE FIRED ON SPOT. THEN...THE NEXT TIME-HAD TO DEAL WITH THE WORST CUSTOMER SERVICE. I HAD TO FILE A COMPLAINT WITH CORPORATE DIRECTLY. THIS LOCATION SHOULD BE SHUT DOWN. TOO GHETTO! MAKES OUR PEOPLE LOOK SO BAD!
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June 2023 by DeJuan Walker
Why does this dollar tree location have employees that stand at the door at 8:30 to close the store when the sign says 9? This isn't the first time I've had this happen at this location. Me along with 3 other people all in separate vehicles were turned away at the door and people are still pulling up thinking they close at 9 but it's closed now. Please change the time or let customers know they have to be there a certain before closing to actually gain entry of your store.
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June 2023 by Andrea Hunt
Worst customer service ever. I arrived at 8:30 walked in and the lady said I had 1 minute.... How is that? It says you close at 9 pm not 8:30 not 8:45 it says 9 pm. If employees are closing earlier than the posted business hours they should notify customers they're doing so. On top of the rude customer serive the store was dirty and had nothing I needed. I'm still in the parking lot and 4 vehicles have pulled up but unable to get in because the cashier locked the door that's really a shame. I'll be taking my business elsewhere with better customer service and true posted hours.
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May 2023 by Unwin Jay
I normally don't go this far to a dollar stores but ive noticed that in the inner city of CLEVELAND our stores are much smaller than the heights stores and they have way more $1.25 items than us????? and they are clean and your in and out. Plus the casino is across the street. Jack you better give me some off my money back?? Great store.
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April 2023 by Jasy Re
This store was a mess and customer service can use improvments!
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April 2023 by איתי דוידוביץ
I am broke they wouldn’t let me have the stuff I needed for the nuclear reactor but I need it
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February 2023 by Pharaoh L.
This store is good for a quick lunch or snack at a cheap price. The employees are helpful. Their lines are sometimes long but it's worth the wait for a cheap meal or snack. They restock better than the others.
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November 2022 by Lisa Malone
Store opened on time.Employees were helpful. Answered my inquiries, and were courteous and polite.
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September 2022 by Tiny B
I was trying to be nice, but I haven’t heard from corporate since I left last month. The managers Tameka (manager) kody (merchandise manager) very unprofessional. Tameka would be high on the clock smoking in the car and kody would sit in the office all the time on his phone facetiming and not doing work. To get me to do manager work for her tamika would promise to make me a manager and tell me she spoke to the district manager Sueanne and she said the same thing. Tamika would keep promising me she would give me a raise. She had me do bank runs to do deposits and get change. I have ran the store before by myself, a non manager, while managers were gone. I did everything a manager was suppose to do. Also the store was never open on time because the managers wanted to over sleep. I sat in my car for a hr and a half before a manager opened the store. I believe last month or two months ago, which everyone heard of, the store was left unlocked all night and morning due to tamika being high closing the store early on the weekend and forgetting to lock the door. She also said she didn’t want to tell upper management so not sure if anyone higher up knows. People stole a lot of merchandise. I tried to switch locations and was told because of that incident and other bad things heard about North Randall Dollar Tree they didn’t want that liability. After I explained the situation, the person understood better what was going on and that it was really management. They play with your hours. Act like they can’t show you your schedule. Don’t answer there phone. Kody threatened to put his hands on me while locked in the store with no other manager or coworker. Just us two and I got fired for defending myself, but learned later even after a police report he still works there. This place is a joke and unprofessional. Let’s not speak on kody stealing time putting hrs in the computer, I seen that with my own eyes and have pictures of the time logs, and then walking out the store after that to never complete the shift. Managers were putting in hrs they didn’t even do and told employers they hrs are being cut because we were over on time. Tamika told me they was going to try everything to get the assistant manager kel fired because she personally does not like him. Corporate wouldn’t reach out to me so I can’t talk about these issues in private so I had to do a review.
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September 2022 by Sarita Graham
It was well stocked today and staffed properly but this is not the norm for this location. It is usually understocked and understaffed and closed at times they are supposed to be open.
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August 2022 by Mary Sperber
Wide variety of products, all at $1.25 each. Employees very polite & helpful. I found everything I was looking to purchase. Convenient location.
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July 2022 by Auntie Speaking Out Stop the Violence
I had a very awesome experience with a cashier named Jackie she has the most pleasant smile and pleasant mannerism she assisted me in getting everything I need with a smile she shows she loves her job and happy to be at work wish more folks was like this I shared my pleasant experience with family and friends and they said she was the same with them one day we had a family gathering and actually spent time talking about our store experience with Jackie thanks for coming to work and enjoying your job it means alot to us customers. You be blessed.