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July 2024 by Roger Roe
I need to get the sensors fixed and I thi nk they under the warrenty
The service was the best and the service advisor was also great
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July 2024 by Karen Christie
Very positive experience. I waited less than an hour for my car to be serviced!
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July 2024 by Dan Dadich
Dealership & especially service advisor, Rick, were great. However. AC problem was not repaired due to lack of parts (AC lines) which may take up to 8 weeks to deliver with no ETA available yet. Quite unacceptable from Toyota on a 2021 Highlander.
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July 2024 by Phillip Dunfee
Professional! Friendly! Very communicative! Very good experience.
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July 2024 by Marcy Prasek
My experience since I have purchased my car 2 years ago has been disappointing. Typical car dealership, anything to sell you a vehicle & then comes reality of customer service.
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July 2024 by dolores kiesner-Burkhart
Very helpful and everyone involved went out of their way to find a solution .
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July 2024 by Sharon Phillips
good service, took a bit of time to complete.
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July 2024 by Wendy Lee
Good communication. Great service
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July 2024 by rudy burden
My dealings with Joni in service was quite pleasant along with Chris who scheduled my appt. Thanks
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July 2024 by Jerry Masisak
Took my 2023 Highlander in for its one year service and check up. I was greeted by a service advisor. He listened to my requests (oil change/tire rotation/warranty issues) asked if I would wait for my car, I had a ride, left my car with him. I was called about two hours later, was explained about work done and told my car was ready. I returned, my service advisor recognized me, came to me, had me sign the paperwork, called for a rep to bring my car up, which was done promptly. My car was cleaner than when I brought it in, I visually inspected my wheels (no scratches) my car sides (no dents) I always want my vehicle returned in the condition I dropped it off in. I am a satisfied customer.
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July 2024 by Pat Kyle
I asked Adriana for a couple extra things - like helping me with the Maps on my car because it asked for the Navigator App on Toyota. She connected me with Sarah who showed me just what to do. Thanks so much - I used my Map today - very helpful. Maintenance is great.
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July 2024 by Maggie Savoy
Regular oil, tire rotation, general check.
Well done.
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July 2024 by Ron Croissant
Friendly, courteous and my car was ready in one hour.
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July 2024 by Kirsten Yates-Konzen
Had my first check-up service appointment at Westside Toyota today. Everything from ease of setting up the appointment to the actual car service and communication/assistance from Selena in the service department was great! I had been waiting on my second fob due to the shortage. Even received a follow-up call from Renee letting me know the fob was available so they could get the fob to me during my 5,000 mile check-up appointment. Westside Toyota takes good care of their customers.
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July 2024 by Elaine Wilkinson
Approachable, kind attention to detail.
