-
June 2024 by Julia Ryan
VOA used to be a hidden gem, but in the last 9-10 months has gone the corporate ‘goodwill’ route in terms of hiking up prices, reorganizing, and introducing with ill sorted “grab bags” of junk. It’s very disappointing, as I’ve been shopping there for years. It’s unaffordable now, and seeing couches for $100+, used appliances priced higher than brand new box stores and a grandfather clock for $300+ last week was the final straw for me. The counter area has items so overpriced it feels like whoever is pricing them uses google lens, chooses the maximum $ amount and doesn’t think of the demographic this store should be serving. If the profits from this store benefit veterans, getting items off the shelves, especially when those items were DONATED to begin with should be a priority. (It certainly used to be one, but with the recent changes, this no longer seems to be the case.)
50% off for the last Tuesday of the month is a great promotion, but when prices are being gouged normally, the 50% off just doesn’t hit like it did even a year ago.
-
May 2024 by Phoebe Nelson
How the mighty have fallen... This was one of the last real THRIFT stores, but it seems they too have succumbed to the gross corporate greed pricing model. Literally everything behind the counter is priced higher than actual vintage stores can even get away with. Google Lens in the hands of people uneducated in the valuation of collectibles is not helping either the customers or the store. So ick that this is how every thrift store seems to be these days.
-
April 2024 by Madi F.
I had Halle today on register. She was so kind and sweet, and just overall a great face to see representing this store. Halle and the rest of the staff make shopping here a blessing. Will return!!
-
March 2024 by Shadow P
I absolutely love this store! It definitely is overwhelming to go through but it’s so worth it! I always find unique pieces here. You just have to keep your eyes out and just keep looking. in addition to the excellent selection of stuff here, everything here is priced very reasonably! This store also has EXCELLENT customer service and great, kind employees. I called the store because something I bought was missing from my bag I took and with no hesitations they looked for it, found it, and had it in the manager's office for me to pick up ?.
-
March 2024 by WILL ABURHAM EGAN
Got a shirt and pants for 12 bucks. Got nice church clothing at this store.
-
March 2024 by Rebecca Petit
Great findings kids toys and cloths cashiers are always so friendly! And helpful!
-
March 2024 by cameron marae
i've literally been shopping here since i was a child with my family and this was by far the worst experience i've ever had. my mom had been in earlier in the day and was overcharged and had to come back in to get a refund. that wasn't a big deal but when i came in later in the day, as i was trying on clothes a worker decided to walk up to my partner and i to start an argument for no reason. according to her my partner made a face she didn't like??? and she walked up to him to say he was a mean and rude person and saying that she has epilepsy for some reason as well? and then threatened to KICK US OUT OF THE STORE because she was staring at us and making us uncomfortable. do better and fix the attitudes of your workers.
-
March 2024 by Elise Dobbins
The only thrift store I’ve ever been to where I can’t shop from the go-back racks near the dressing rooms. I’ve literally gotten snapped at by an employee at this store simply for wanting to look at something that caught my eye on that rack. I’ve even been to another VOA location and that wasn’t a rule there either so I don’t understand why it’s such a huge deal at this one. Other than that they have a decent selection and I usually find something at a pretty good price. But the overall shopping experience is enough for me to not return.
-
March 2024 by Leann Kish
Large thrift store w all kinds of items. Discounted tag colors change weekly. Everything seemed neat and orderly.
-
March 2024 by Crystal Puls
Really. A very used vacuum cleaner is 54.99.
I could go to Walmart or target.
And pay the same price for a new vacuum cleaner.
This is no longer a thrift store.
It not even a discount store.
I will No Longer be shopping at Valunteers of America.
Plus I don't know if any of the proceeds really go to
veterans.
-
March 2024 by Helen K
Great price nice stuff
-
January 2024 by Rita Urbansky
Great place
-
January 2024 by Holly Olsavsky
Rudest lady working on Sunday. Very loud and vocal towards my kids for trying on clothes.
-
December 2023 by James Lee “Woody” Woodson Sr.
A great second hand store, a large variety of items in stock and new items coming in on the regular. Friendly and courteous staff. Find that outfit you need for a job interview or some decorations for your home or office. Daily and weekly specials.
-
November 2023 by Let's Talk About it
It's really sad how they have raised the prices and made thrifting not affordable
Also they remove the majority of the sale items off the floor until the the color changes I was also told that by an employee there's no way to reach anyone over the store I asked for the corporate number and they gave me a non working number this use to be the best thrift store around not anymore prices has trippled and the new staff are not friendly at all I just left there and was followed around the store by a male worker
