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June 2024 by mjjk mjjk
Every time it rains my careless North Olmsted postman shleps along with his mailbag uncovered, wide open collecting water. Wet mail again today
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April 2024 by fred zetts
Great customer service
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August 2023 by William M
Service was fantastic
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August 2023 by Mike Keppler
Awesome staff!
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August 2023 by Mustafa Zayed
Great service
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July 2023 by Diane Schroeder
They’re terrible! My mail person is amazing, but the subs…so lazy! Then you call and get complete rudeness!
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July 2023 by Alise
Submitted a change of address form for my family, took a photo of everything I submitted to verify it was wrong. The representative at the desk told us we were all set and she would enter it into the system.We didn’t receive mail for months come to find out they entered the address wrong, thankfully the residents of that address drove over to hand us our mail
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June 2023 by Gabrielle
Submitted a change of address form for my family, took a photo of everything I submitted to verify it was wrong. The representative at the desk told us we were all set and she would enter it into the system.We didn’t receive mail for months come to find out they entered the address wrong, thankfully the residents of that address drove over to hand us our mail
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June 2023 by Aparna Agrawal
The service was cold and the person on the other end seemed irritated. I was not able to get straight answers for my basic queries.
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May 2023 by Judy Walker
I think the people there are very nice and work hard to keep the line going!
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March 2023 by Charlie’s Riding Adventures
Terrible service. I’m at the point when I’m about to stop purchasing products that get shipped USPS. Lousy customer service. I see so many packages come from east coast and end up in Chicago first before ending up back here. Wasteful. Their driver damaged my mailbox and of course they are not accountable on any level.3,2 stars is definitely too high of a rating for them.
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February 2023 by Mark Urban
Around 4:00 today, Thursday February 2, I stopped in to the North Olmsted USPS to mail a package. I was initially, unintentionally curt with the postal worker helping me due to my own labeling error on the package. I appreciated her candor and patience with me and we were quickly having pleasant conversation while she clarified some questions I had as she processed my delivery. It is often too easy to be curt with customer service workers. Though I did not get her name, I wanted to take a moment to thank her for her professionalism, subtly reminding her customer that she is part of my customer service process too. Keep up the great work. Thank you!
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January 2023 by Lindsey Chervenak
Today I went to the North Olmsted post office and they were supposed To be open at 9am. They were not. I knocked on the door and rang the bell and no one came. Another patron called them and they said they will open at 930. Welp, 930 came and went. I left at 945 without my package being mailed. There were so many people there and the employees did not care.
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December 2022 by Ceyanna Stasick
Laziest postal service ever. Never open when they should be. They always have an attitude. They should really close this branch.
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August 2022 by Carly Shoemaker
Always friendly and helpful staff!
