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“Took care of me, helped me find the shoes I was looking for. Even when ended up not diggin the fit, she found me something I liked just as much. Will definitely come back and suggest hype North Olmsted to friends and family.”
“When I enter the store I was greeted by a smiling associate. She helped me find everything I wanted. She was very friendly and knowledgeable about the products. Felt very comfortable with no pressure.”
“The MANAGER JORDAN HAD 10/10 customer service. She was beyond nice and even though she didn’t have what I wanted she showed me a very close alternative and had a great conversation with me. I love her energy and loved her attitude. 10/10 experience”
“I was met at the door with a very warm welcome by a kind older man. This young woman was very sweet and helped me pick out a pair of dress shoes. Overall my experience was great and I will definitely be returning”
“Super good. The girl asked me, can I help her with something? And I told her yes, there weren't the tennis shoes that I wanted and she told me, can I ask if there are any in Westelake DSW, and so it was, so I went to the Westelake one and claimed them and the I paid and left happy with my tennis shoes.”
“Outstanding customer from Tabatha & Asia. Very kind, knowledgeable & professional. They are truly an asset to your company. Please acknowledge both gals for outstanding customer service & please remember this review when they are up for a review. I live closer to Strongsville but North Olmsted is now my go to store. I'm one happy customer.”
“Great store with great people! They knew their inventory by heart with no "let me check the back or the computer." Fast service with a smile, great prices, really impressive!”
“Finish line itself may not have good customer service, but at least this store does! Staff is super nice, helpful, efficient and goes above and beyond to take care of customers. I live a lot closer to a few other locations, but will go out of my way just to shop at this one.”
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“I didn't know DXL had storefronts until I moved to Cleveland. Been a customer online for 10 years. I love being able to pickup my order for free at the store. I'm not much of a shopper but the store is beautiful, it's always kept immaculately and has the AC cranked up high. I have spoken with several of the people working here and they all go out of their way to ask if you need help, they're very knowledgeable of all their products and can help with sizing and deciding what works for you. Overall this place takes a chore I absolutely hate, and turns into an experience that makes me feel like I do deserve to wear something nice.”