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October 2024 by Ela Navarro
Both the girls helping were amazing. I will be coming back.
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October 2024 by Jennifer Regas
I am so glad I chose Banter over any other place that pierces. They measured, helped my daughter pick out a really nice pair of earrings, offered 1/2 off a 2nd pair (which we purchased), took their time with us and made us feel very comfortable. My 13-yr-old smiled the whole time and said she didn't feel a thing. The piercing was perfectly placed and looks amazing. Will never go anywhere else! Superb job!! A+++++++++
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June 2024 by Gina Tedesco
The associates at this store are very friendly and helped me find exactly what I was looking for!!!
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June 2024 by Susan Kraley
Marion helped me for a very long time. She was so nice and wonderful to work with. I was so happy to have her help. She needs a raise!!!
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May 2024 by Angela Soto
There was a worker at North olmsted mall named Cameron. She was so friendly and professional and had patience with us being that we were there at the end of the day.
Reasons for us to come back!
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February 2024 by Ericka Mandarano
Elizabeth is awesome helped me with everything and of course getting the best deal.
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December 2023 by Jasmine Torres
Best experience ever! Love my permanent jewelry. Elizabeth was amazing !!
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October 2023 by Nadine Rivera
Best experience I’ve had. Elizabeth was so helpful and patient. I can’t wait to visit again!
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June 2023 by Katherine Moffitt
Omg the customer service here is great
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April 2023 by Nadine Davila
Best experience I’ve had. Elizabeth was so helpful and patient. I can’t wait to visit again!
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August 2022 by Val Cortez
Don’t purchase your jewelry here specially if your gonna spend money on real gold they always break it takes them forever to have any replacement on stock. And even with the warranty they will get you with that 1 time use but it’s only for a year when you try to exchange anything. Guy that was helping me was very rude I lost my receipt during a flood and was told by customer service they can look it up but when I went there the guy was angry at the girls and very rudely blew me off. Go to JCPenney or other places where the warranty is cheaper and are either 3 years or life time!!! ONLY REASON I PUT A 1 star is it won’t let me post my review without putting a star NO STAR 100%
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February 2022 by Jamillah Dye
Poor customer service and the employees have a very nasty demeanor when you're returning their merchandise. I purchased "screwback" earrings and twice the back was lost, but I was able to find her earring on the pillow each time. I purchased a pair of diamond screwball from Zales. It's been a month and the back has not come off not once.
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February 2022 by moe elhajj
Honestly the customer service was disgusting. They wouldnt let me return my 300 dollar purchase and then offered me a gift card then went back on their word and only said i could exchange only. After telling them i was going to leave them a horrible review the so called assistant manager took my receipt and took a picture of it with her personal cell phone. When asked why she did that she claimed i threatened her. Loool. Dont waste your time coming here.
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January 2022 by Emonee Tolliver
The piercing went smoothly and super fast for my son and he got both ears! I recommend this place.
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November 2021 by Kesia D.
The Piercing Pagoda has a nice selection of jewelry. My 2yo daughter needed some new earrings so here we are. Can't wait to put them on her...such a fresh look.
