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“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“We purchased flooring from Arthur. It was a pleasant experience. Very knowledgeable and professional without the sales pressure. He walked us through the entire process so we can make the best affordable purchase. He contacts us weeks/months after the purchase just to follow up if we need anything. If you stop by this hidden gem go see Arthur. I promise you will have the best experience.”
“I have never seen a better set up bathroom for a store. They had a flip out stool for my 3 yr old to stand on so we could actually wash his hands. Then they had paper towels insteadof that air dryer that scares him and they had a door that pushed out so you didn't have to waste towels to open the door. Thank you so much for thinking of everyone that uses the bathroom. It was also incredibly clean!”
“Tractor Supply made things right.
Had a Carhartt item exclusive to Tractor Supply become defective and unravel. I left a review on here and TSC Corporate got in touch with me. They agreed to return it and make things right. I was able to exchange and get the shirt I wanted. I appreciate the excellent customer service (Jessica @ corporate in Brentwood). This is how you keep customers and do right by your customers. I appreciate it TSC. I'll definitely be back.
Bernard”
“All the employees who helped me were super helpful and incredibly attentive! I was in and out with my paint and supplies in less than 10-15 minutes. No stress, super easy!”
“Always love shopping here! They have a little bit of everything, and the prices are simply AMAZING. It's always clean and organized too! My husband and I order a lot online from menards for our business, and we know everyone from online pickup dept. by name. They have all become our extended family. Even the guys from security, offering us cold water. It is always a pleasure to come here. Thank you for always being so kind and going the extra mile.”
“I'm so impressed with this stores customers service, an extra thanks to Dave the Pro dept. manager. We live in Richmond hts and this particular project has had us at 3 Home depot stores,looking to stop at 2 more. Long drive, but this store was well worth the drive, project back on schedule.
Thank you Dave and Rocky river store.”
“I drove out of my way to go the avon Lowr's even though Elyria is closer. This is a very nice store, well staffed and stocked, clean, I just like it over all.”
“We used the tool rental department and the guys there could not have been nicer or more helpful. They explained what we needed and the best way to accomplish what we needed done. Would definitely use them again!”
“I like it so much more than the Home Depot that is next to it. It sure makes a difference when the employees are nice and say hello. Home Depot employees are, in general, rude.”
“Came to this Home Depot on a Sunday afternoon. I was expecting there would be a lot of people and little help. I was pleasantly surprised to find that while there were a lot of people, there were many to help. The two guys John and Kookie who were great at the paint counter. While searching for bath towel holders we were given the exact aisle by an associate who could see we were searching for something. We also asked for help with recessed lighting and the gentleman told us aisle 51 which had some but he found us and said. Oh nuts probably aisle 50! Wow. He actually came to make sure we found what we needed. While we did need to order 1 thing online as they didn't have the size. We got everything else on our list of home projects ! Definitely worth coming to for the customer service and selection.”
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“Amazing place with a wide variety of items and I have not once experienced something being out of stock. Awesome staff that went above and beyond to help me put a very heavy item in my car. The worker offered I didn't even have to ask. Great place and great staff. Thank you Tractor Supply in North Olmsted”