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October 2023 by Obayd Assad
Highly recommend buying your next car here! Patrick provided us with the best customer service. I will definitely be back soon for another vehicle. Thank you for making the process quick and easy!
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October 2023 by Trip Fetter
CM exceeded my expectations at every step. As an out of town internet buyer the process couldn’t be better! Matt, Jason and especially Patrick were great to work with. Five stars!
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September 2023 by Mike Yeager
We have had the pleasure of working with Matt and Team on three new vehicle purchases. Each one has been a smooth transaction… we are not exactly local, but we make the trip every time just to take time to reconnect and enjoy the atmosphere. The dealer is relaxed enough that I have brought my young daughter every time. Thanks guys !
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September 2023 by Tiffany Thompson
I purchased a preowned Lexus RX 350 from this dealership my experience was good. My salesperson was Greg L. he was very relaxed salesperson. My online purchase took a total of 6 days with delivery. Jason in finance was awesome he sent documents overnight and closed the deal in one day. The car came as described it was preowned so a couple of scratches on hood nothing that can't be professional touched up. Overall Satisfied!!!!
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September 2023 by Helena Bonet
I first leased, and then bought a car from them . I live in Miami, so we did everything remotely , and if I'm honest, they could not have made it any easier !! I love working with them !! Jason and Greg are a joy to work with . thanks guys !! xoxo
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August 2023 by Rick C.
Our recent car purchase at Cleveland Motorsports exceeded our expectations. It was the first time for us that such a purchase was actually enjoyable! Our contact, Allan Goldstein, was extremely responsive and professional. At the last minute before shipping, he replaced the windshield when they found a crack. And when we received the car, he had included a new hood emblem to replace the existing one which was faded (a $250 item for that car). Thank you Allan for a seamless car-buying experience!
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August 2023 by sheerx
I purchased a vehicle remotely (from out of state), and the entire process took only 4-days - from making inquiry to having the car delivered to me and in my driveway. This is the best luxury vehicle purchase & dealership experience that I've ever had.I highly recommend Patrick, for his professionalism, courtesy, and speed of execution. I will definitely consider future purchases from Cleveland Motorsports.
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August 2023 by Alexis Velez
Purchased my first luxury vehicle here & all I can say is wow! Patrick helped me out in every way. He was so amazing, patient, knowledgeable, & made me feel welcome. Some can feel out of place & overwhelmed in any sales environment, but that mentality completely left me with Patrick!!! He exceeded expectations and I left feeling like apart of the family! I left driving my new car with confidence and ease.Jason made financing a breeze, answered all of my questions without hesitation, and did his due diligence with the upmost integrity! THANK YOU SO MUCH FOR MY DREAM CAR!
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July 2023 by Jason Jeran
Patrick went above and beyond to help us find the perfect aston martin dbx 707! He was super knowledgeable and made the process seamless. It was an absolute pleasure working with him and the whole team. I have no doubt that we will be back when the time comes for our next vehicle.
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June 2023 by Ron Hartman
Had a very unpleasant and unprofessional experience with their service department during a warranty repair on my 2021 Aston Martin DB11. On March 24, I was scheduled for a valet pick up at 9:00 AM (set up three weeks prior and confirmed) only to receive a text at 8:00 AM that morning (no name attached) that their valet driver had called off and it would be the following week at the earliest before it could be rescheduled. Obviously, I was annoyed since I set aside the time to be home for the pick up, so I called and spoke with Fady in service and explained that the following week did not work as my son was getting married and I would not be available. He went on and on about how short staffed they are and there was really nothing they could do, so I drove the car up myself and had my wife follow me. When I dropped it off I made arrangements with Fady to contact my son-in-law in Fairlawn who could take delivery for me while I was gone. The work was finished and the valet drop off was set up. To our dismay, no one showed up with the car as promised. When my son-in-law called Cleveland Motorsports to inquire about the status he was told by Fady they had to cancel and had spoken to me which is a flat out lie. Finally, a third appointment was made and my car was delivered dusty without even being washed. I telephoned the GM, Matt Frazier, that afternoon and waited a day and a half without a return call. So, I called back and he picked up but he explained he hadn't had a chance to listen to my voice message yet (a day and half later??). I let Matt know this wasn't the quality service I had experienced with the previous ownership and he was very apologetic and took it seriously, however, he was concerned about me leaving a "nasty " review. I explained to him my review would be more appropriately titled as a "truthful one" and sincerely hope they take my criticism constructively as a way to improve areas where they fall short, especially for a high-end dealership.
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April 2023 by Lisa-Marie Halloran
I live in New England but saw a vehicle on their website and wanted to know more. After reaching out I was hooked up with Patrick Hoeflinger who was amazing. At every turn, he and Jason Rysh, made the purchase (paperwork and all that jazz) seamless. The car arrived about a week ago on a car carrier and I could be happier. It's an amazing vehicle and I would recommend working with them whenever you are in the market for a car!!!!
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March 2023 by Brian Davis
I worked with Patrick and the management team and had an excellent experience from start to finish. Spending top dollar for this type of merchandise it is imperative to have great customer service. I am so happy I chose this dealership to purchase my first Bentley!
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March 2023 by John Patzman
I recently purchased a vehicle from Patrick and the experience exceeded my expectations. Patrick was awesome to work with, detailed, responsive, honest and made the transaction effortless. I would highly recommend purchasing from Patrick and Cleveland Motorsports.Thanks Patrick for all of your effort, you are a true professional.
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February 2023 by T W
I purchased a Golf R from Cleveland Motorsports and I was very impressed by how welcoming and professional everyone I interacted with was. Patrick made sure the process was smooth and without the typical dealership games. If you're in the market for the class of vehicle they sell here - you can expect a good experience.
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October 2022 by Christian Corso
When owning a very high quality car such as an Aston Martin DB11, the car becomes a proud part of any family. It is treated and looked after with great respect of its engineering excellence. The outstanding and unequaled care afforded by Service Manager Mike Bonitati and my new Personal Mechanic Jeff Crissman are a welcome addition to any family - especially our own family. Thank you for being great at what you do!
