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December 2023 by Teresia
I would never deal with this place again. I wanted to cash my refund check and I was told I need to show proof of my return. Really? I looked on their website to see if it’s states you need to do proof of your return and it doesn’t. I see a lawsuit coming. And also the girl who was working is slow and dumb
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October 2023 by Corinne Calabrese
Everytime I go and get a loan the lovely ladies that help me are very friendly and make my day brighter. I will always look forward to going to take my loan business here ❤️
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October 2023 by jackie hoag
I had the pleasure of working withboth Jessica and Tia Today, both were wonderful!!!
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August 2023 by Jennifer Burchak
I love every single one of these people that work at this place and they will completely have your back and help you through anything that you need! I don’t like to mention names in reviews, but Jessica, Tia and all the team are extremely knowledgeable and will help you in your hardest times! They will help you figure life out! Unfortunately, I’ve had to use them just because of my situation and not because of them and this is a wonderful place to go with caring people! Love them!
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August 2023 by Spark Leonardo
Phenomenal customer service - every time I go in they are so welcoming and helpful (especially Jessica!!)
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August 2023 by Sylea Stump
Amazing customer service! They were so helpful!
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May 2023 by Abigail Tkacz
Great customer service - the few times I've needed them and been in a jam, very helpful. Tia (hopefully spelling it right!) is PHENOMENAL. Always answers/answered any questions I've had and very polite. They explain terms, how things work, very clear. They also make sure to keep you updated when payment is due and you have multiple ways to make payments.
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May 2023 by Just Me
This place is the WORST! I waited almost two hours to be seen. When finally my turn, I was told that they would not cash my CASHIERS CHECK given to me from my Sister in Georgia. The CheckSmart female employee would not explain the reason. Instead, she provided different reasons each time we asked. We felt like we were given the run-around. One excuse was that they could not find my sister's name with Wells Fargo. If she were intelligent, she would not have given the account number on the Cashiers check. It is known that the purchaser's account number on the check pertains to the bank where it was drawn. The purchaser's account number is NOT listed on Cashiers checks. My sister and I offered to give CheckSmart's employee her personal account and routing number, but we were told NO.I should have taken the many bad reviews seriously. I will never go back to this substandard business, and I will advise others not to patronize CheckSmart.
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November 2022 by Susan E. Czech
Never had a problem there.
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August 2022 by Aaron Lenchak
Went to cash a $550 check, only to be told I'd be charged $55 to cash it?!?! gave every bit of info including social & references/addresses & work infoWent to Walmart and cashed it for less then $7 dollars, its ludicrous that a business would charge such for so little!!! as I'm writing this sitting in the walmart parking lot baffled that Checksmart tried to charge me over $50 to cash a single check UNDER 1KMoral of the story, just go to bank or use walmart, not here PERIOD
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June 2022 by Margaret
Great customer service. Have been using them for quite a few years and have never had any issues.
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April 2022 by Emmanuel Gue
This place is the worst, my wife cashed a check over there, they asked for her social security, address, and references. They had her signed a form and they took her picture before they gave her the money. I think the guy discriminated against my wife because she’s black and she is not a resident of Ohio; I called latter the same day asking information about what I needed to cash a check, the lady who answered told to only bring my check and my driver’s license.
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March 2022 by Johnathan Lorincz
very horrible service. DO NOT recommend. Person named Bryan, very rude and disrespectful.
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February 2021 by Anne Radney
This location is listed on the IRS website as an "electronic return originator". When I called and ask for the person mentioned on the IRS website the person on the phone got upset and said she couldn't give me that information. I asked again, she repeated and then hung up.What kind of business is that? Ridiculous!
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February 2021 by Scary Larry
Was there for me when needed ive paid consequences of going default but im not complaining a bussiness must take its necessary action to get back what you agreed on and if you need just for couple days they charge nothing extra than what you borrowed now thats very very fair plus they have awesome referral program overall they are of great help when needed
