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“As most of you know, new teenage drivers can be very frustrating, especially when they crash your vehicle. Luckily, Stemmers Collision Center was able to get my car in right away and all repairs were made before my rental coverage expired. Thanks, Mike, for doing an amazing job on my Acadia, and for the clear communication through the process!”
“important note: There are two people working, a black man and a white woman. They were extremely kind and made everyone happy, regardless of race or language. They were generous with me and the ones. I loved them and I recommend everyone to go to these two people. And don't go to strongsville, there is a vile white woman who is racist and speaks profanity”
“Zac C was amazing. Helped me not only find the correct replacement bulb but came out with the neccessary tools and helped change it out! Great service and knowledge! Bravo to this store!”
“We had our Kia repaired there and the customer service was absolutely excellent. We had a minor issue after the initial repair and their warranty fixed it for us no issues; they even provided us a rental while our car was with them! All the repair work is stellar and the car looks even better than before it was damaged. Thank you Marissa and your team for all of your hard work. 10/10 would recommend them for any body work repairs that need to be done.”
“Have to give it to them, they were honest and did exactly what they said and honored the quote. The paint job they did on my fender made me realize I need some more work on the rest of my car. Luckily, I now have a reliable body shop to go to once I'm ready again. Great paint job, good fitment, and professional. BMW fender repair and paint.”
“Thank you again for the help and service qe recieved from Dylan we bought our 2nd car within the last two months and Dylan assited both times going above and beyond. We appreciate your help and highly recommend this location. Terry was fantastic with helping us sign and understand everything with the signing. I appreciate how thorough he was”
“I used to dread coming to this location. Now, with Stephanie running the show and awesome people like Duke jumping in to help out, it is my go to place for everything auto parts related. Amazing service, always going the extra mile to help me find exactly what I need, Stephanie has made my visits at the store a very pleasant experience. A big thank you to the team, they are a blessing for the ownership.”
“After getting the wrong parts again and missing a day of work again from another auto store I finally decided to try nappa. Not only was staff friendly but extremely knowledgeable. You can guess who will get all my future buisness...”
“Phenomenal staff who really take care of their customers! Friendly, considerate service and the repair we had took MUCH less time than we were expecting. Timely, helpful communication and top notch work! Thank you!!”
“If you really?
Watch what you do. You can get some deals but you have to use the internet against the people behind the cowner example. Tonight. Northwestern city, just call me what the online price was and it's total was 428 online was 360 and he went ahead and matched the online, but just goes to show you, I need to do your math with these things. Look out for you nobody else does”
“Greg and the entire team at this location did a great job. The repairs were explained completely and I was kept up to date throughout the entire process. Their customer service was excellent and I would return to this location again if I ever needed their service.”
“I just bought a used Highlander, my rep Hanna was outstanding I highly recommend her! From the moment I expressed interest in the vehicle on Autotrader, to the congratulations handshake, she made it an excellent experience; along with everyone along the way.”
“As always, the customer service at Ganley Honda in North Olmsted was outstanding!
Wendy was friendly, professional, efficient & informative in updating me with my vehicle assessment & again when the job was completed. ?”
“I had a great experience. I was approved through the online app…I got to the dealership test drove the vehicle, signed and pulled off in a brand new 2024…Excellent customer service & clean facility.”
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“Staff were very friendly and helpful. Gave advice for first time bike owner but weren’t pushy about what I should get. Actually would recommend gear then walk away to let me try on and make decisions for what I found comfortable. I appreciate that kind of service. Didn’t try to sell me anything just answering questions I had. And they asked questions about what bike I had how where and when I plan to ride to help with selection of gear.”