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November 2024 by Alexander Berk
Gabby took great care of me - The staff has been great here every time that I've gone. Thank you!
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November 2024 by Tatiana Raudales
The ladies were very helpful, they answered my questions and helped me pick the best alteration for my bridesmaid dress. They took in the shoulders a little and added fabric to cover my cleavage a little, just like I requested. It was perfect.
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November 2024 by Kathe Kovacik
They did a great job on my jeans. I have to hem everything. I could have had them same day! Will definitely use again.
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November 2024 by Thomas Kemmett
I had a patch sewn on my sports jacket for a club I'm in. It was pricy at $31.00. However, you get what you pay for. They did a beautiful job with the patch. The staff was very nice. I got the jacket back when it was promised.
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October 2024 by Daiva Biliunas
Had my wedding dress altered here and it was a great experience! The staff members were all super helpful, kind, and professional.
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October 2024 by Jennifer Pieronek
Quick, helpful and informative.
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October 2024 by Nikolaos Kantouros
Very knowledgeable and accommodating to their guests. Work is always completed timely and with great attention to detail.
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October 2024 by Peter Takacs
Professional and courteous.
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October 2024 by Stephanie Jakubec
My wedding dress has turned out perfect. The woman who helped me made the experience so amazing. She was very kind and helped me feel comfortable every step of the way. Highly recommend going here for bridal alterations.
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October 2024 by Sara Cottrell
don't come here for bridesmaid dress alterations if you get cheaper dresses from places like azazie. it cost me more than the actual dress and it's still incredibly loose.
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October 2024 by amy hice
Was in town from Florida for a wedding, my daughter was a bridesmaid and had a dress emergency. They were able to fix it within the same day and it fit perfectly. Great place for alteration emergencies.
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September 2024 by Peyton Jordan
I recently had an incredible experience at Alterations Express in North Olmsted, and I can't say enough good things about their service! As a first-time client, I called in a bit of a panic, asking if they could alter a dress for me and have it ready by the next day. I live an hour away, so I was hoping for a quick and seamless process. From the moment I walked in, the staff was accommodating and welcoming.
When I tried the dress on, one of the staff members realized she needed additional assistance because of the delicate tulle on the gown. That's when Irina, the manager, stepped in. Irina was nothing short of amazing! She was incredibly thorough, taking the time to ask exactly what I wanted. I admitted that I wasn’t sure since I’m not a seamstress, and she immediately took charge, offering suggestions that would work best for the dress.
Irina also reviewed the pricing with me, ensuring no surprises, and devised an excellent solution to perfect the dress. Throughout the entire process, she was kind, patient, and attentive. Her professionalism and expertise made all the difference, and I felt confident and satisfied. The dress turned out beautifully, and I couldn’t be happier.
Thank you, Irina and Alterations Express, for your exceptional service! I will definitely be returning for future alterations, even with the hour-long drive. I highly recommend it!
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September 2024 by Greg Mercurio
Cashier was courteous and helpful. Service was quick and good.
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September 2024 by Angela Anthony
Store associates were professional, helpful, and very knowledgeable about my bridal alterations appts and also regular pants alterations I needed done. I get a lot of pants hemmed because of my short stature and the employee was very patient and kind. Definitely my new alterations place!
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August 2024 by Keith Gray (Skipray)
Got $300 worth of alterations. Picked up the clothes a week after they were ready due to a family member going to the ER and requiring some extended care.
I asked if I could try them on to make sure they fit.
I was told if they didn’t fit, any adjustments were billable, even if i tried them on before leaving the store.
I won’t return to a store that won’t stand behind their work. They should have let me try things on before I left.