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April 2024 by A K
Needed to have my wife's engagement ring repaired. Found Burton's online. After reading reviews, I stopped in and met Franci and dropped off the ring. Got a call a few days later. When I walked in, Franci immediately knew me by name.
So friendly and authentic. It was like going back in time when customer service was as important as the product. (Very rare today) By the way, the workmanship was exceptional.
My wife and I are very happy. We're going back to have some estate jewelry appraised. As long as she's there, we won't go anywhere else. ?
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March 2024 by Rebecca Rahmoeller
Wow wow wow I cannot rate high enough nor does the picture I provided show how beautiful this ring is! I brought in a ring that was passed down to me from my grandmother, it needed a pearl put back in, and I wanted to replace the fake diamond with real ones. The service is beyond amazing. Not only did they handle my ring with care, but it took me only a week to get my ring back! It looks brand new, and it sparkles to much. Not only did they replace the diamonds but they cut out some of the ring to let the diamonds show through. Amazing amazing work I highly recommend! And I do not remember the woman’s name but she was so very kind. Thank you thank you thank you
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March 2024 by Lester Powell
I have been going there for years. Can't go wrong if you jewelry or repairs.
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February 2024 by Patrick Gross
Amazing customer service and great work.
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December 2023 by Susan Thomas
Wonderful place to get your jewelry repaired. Franci is the best and prices are reasonable.
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October 2023 by Jason Mogus
Burton Jewelers is one of the best jewelry experiences I've ever had in my life. Their customer service was outstanding. Franci helped me out in figuring out how I could sell a ring that my wife had had for 2 years prior to bringing it to her. She was knowledgeable, quick, and friendly. She helped me get the ring cleaned and found a very similar ring for sale to help me price it. Even when it wasn't a ring she could sell herself, she helped me navigate the process of understanding both the value of the ring and the best place to sell it. I highly recommend Burton Jewelers as a great local business.
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August 2023 by Jessica Cattell
I stumbled across this shop after another shop told me my ring was unable to be resized, and would cost at least $150. Francine was an absolute sweetie and quickly resized my ring for a much more reasonable rate. The quality, speed, and cost of work here is wonderful and I am very grateful I found Burtons!
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July 2023 by Brian Covert
They do excellent work but they are never open when you need them
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July 2023 by Carol Richardson
Friendly, fair, very reasonably priced.
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May 2023 by Sonya Ash
I took my wedding ring in for repairs, and it looks like new! The work was done quickly for a reasonable rate. The proprietor is very friendly and knowledgable.
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October 2022 by Heather Richmond
Francie is the sweetest lady! Great work and super prices for jewelry repair! Thankful they are so close to us in Jackson Township!
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June 2022 by jodi n
Very nice staff. Repaired my ring in days and looked brand new.
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June 2022 by Brian Toth
Fantastic service, highly recommended
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May 2022 by Linda Norcia
Great service and very reasonable prices. Took 3 rings and a chain for repairs and got them back very quickly and in beautiful condition. I would highly recommend Burton Jewelry Repair.
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November 2021 by Janice Stevenson
Francie is wonderful!!! Prices are comparatively better than the big jewelry stores!! Unique designs!! Great for repairs!!