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February 2024 by Dream Execute
Sally’s has been around for a while. Without thinking when you need a grooming product you can’t find nowhere else you think of Sal’s. I called this location and talked to a worker who was inexperienced on product knowledge and didn’t know what I was talking about. So a more experienced associate took over the call and knew exactly what a straight edge razor was. I can to the location and recognized her. I never knew her but saw here around from time to time, back when we were young and girls gossip like there was nothing better to do. You got to love the freedom of speech. She showed me what I was looking for great customer service and even held a lite conversation with me. She doesn’t know that I test to make sure freedom of speech still exists. In our country something is happening where it is dangerous to exercise you constitutional rights in fear of hurting somebodies feelings or being judged morally and believing rumors without doing research or getting the fact to see if what you heard is true. So called black men are always demonized and I AM here to say stop it get some help. No body cares about the truth anymore. People are not loyal to there God or there laws that are put in place to protect their God given rights. Their loyal to there feelings. Sally’s is a great place to shop. I always can depend on Sallies. Thank you.I also love freedom and make sure we still have it. It’s the people’s responsibility to protect the constitution. Once the people stop respecting their own laws that give them freedom it’s like destroying your own rights and freedom all because your feelings got hurt. So what will it be your rights and freedoms or your feelings? No laws were broken.
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December 2023 by Dian Lind
Excellent service! Went in with brassy colors in my hair. I was told to try the blue shampoo, and if that didn't fix my issue a toner would be the next step. As instructed the blue shampoo definitely helped butI still didn't like the way my hair looked. I went back the next day for toner advice. She set me up with everything I needed. I now have hair that I like! I can't say enough good things about this store. THANK YOU!
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August 2023 by Andrea91
They are always very helpful in product selection. Today, Kira helped me. She was very friendly, helpful, and professional. Prior to me checking out, two older women yelled at her for no reason and she maintained professionalism and dignity. She deserves a raise.
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May 2023 by Rose Tomsich
Today I walked into my local Sally’s in Niles, Ohio with my head looking like half pumpkin/half oompa loopa. I walked in and said Help!!! The girl working the register and the manager. I wish I knew their names. Came to my rescue. They showed me the product I needed to fix the problem, told me step by step what to do and the ratio of the hat to use. Then they said come back after you’re done and we will tell you which toner to get. I did just that and came back and the manger showed me the best toner for my hair: I am thankful for their help. We also laughed through the process. Thank you for making the process easy for me ladies.
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March 2023 by Rhonda Stump
Very dissatisfied with treatment. Shopped here for year's. Discount card's are not as valuable now a point system. Spent over 60.00 no points discounts nothing.
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December 2022 by Dori Kagarise
Just left the place in the great east plaza in Niles. The rudest lady waited on me. Terrible experience!!
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December 2022 by YodaIs “CutePandaGirl” WISE
The employees their were great and had the best experience?!!!!
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October 2022 by Jamie Serrecchio
Employee was very friendly and helpful
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November 2021 by Clyde Jones
I bought a gift at the Niles store , it was a early Xmas gift & told the clerk this when I bought it, she was very nice & explained that if I brought it back before Xmas & after the 60 day limit, I could still get a refund. I bought it back the other day & she said all I have to do is call customer service & they would called the store & ok this. Customer service told me " I'm sorry that the store gave u false information but you can't get a refund. You would think that the site & the customer service would be on the same track. BEWARE, customer service is not on your side, the creediness of that department is not as customer friendly as the store. Don't shop there please, go somewhere that you can get honesty instead of greed. If not , eventually you will also be out money
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August 2021 by Tina Blas
The worker was so friendly and helpful.
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April 2021 by Brittborg Rae
We where in out got the needed purple we needed.Not a huge bleach selection.... but we def got everything we needed.
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December 2020 by George Austin
Sales ladies helped me to select the right product for my hair care.
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October 2020 by Estela A C
I don’t understand if you are smoker why smoke in front of the door when costumer about to go in. then after,the cashier just throw her cigarette on the side walk ! Btw the trash can with ashtray was next to her n not bother to put the cigarette there !
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June 2020 by Jaime Romeo
Thankfully they let me exchange the unused/unopened color I bought for the right ones (with receipt)! Super friendly staff!
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May 2020 by Estela B
I don’t understand if you are smoker why smoke in front of the door when costumer about to go in. then after,the cashier just throw her cigarette on the side walk ! Btw the trash can with ashtray was next to her n not bother to put the cigarette there !