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June 2024 by Heidi Lynne
I would rather eat nails than stop here. You lose part of your life waiting in line or the drive thru.
Teller are nice, bank manager eh, she is too busy looking like barbie, open a line up and get us out of here.
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April 2024 by Rich Asente
I forgot my wallet but had my driver liscense. Knowing that PNC printed debit cards I called ahead and they saiid I could stop in and get one.
After the teller verified me she informed me no one was responding to her request to help me.
I could see two offices with bankers and neither with were any customers. (Three others were empty). The teller seemed like she was trying to help but didnt know what to do. She said I could wait but did not know how long. I left.
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March 2024 by Wen Soong
Tyler has NO idea what he's doing. Spent 3 trips just to apply a secured credit card. First trip for the initial application, Second trip because he forgot I needed to sign a check and Third to sign two papers. Kept asking him about the annual fee and he kept insisting that there isn't one, until I pointed it out on the terms and cancelled the application immediately. Surprised this dude still has a job :)
Also, don't bother making an appointment online. They won't look at it.
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December 2023 by Nobleoni O'flerhaty
This bank needs more employees to assist the lobby and drive thru.Any business near a cafaro operated mall needs to be better prepared.It's unpleasant and unprofessional for a location like this to be understaffed.
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May 2023 by ryan mcclellan
Just got done calling this branch 5 times. Not a single person answered the phone. I guess this is what we get when they shut down ALL the branches next to us. Only one in our area is Nile’s Ohio now. All the ones in warren and howland are gone, and now the service here has dropped exponentially. I’ll probably be looking for a new bank soon. This is uncalled for.
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February 2023 by rory mccalmont
Poor service, they don't want your business take it somewhere else.
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September 2022 by Nathan Gates
Always friendly, always speedy service with a smile.
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July 2022 by Dannette Tutoki
Great bank very helpful staff!
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December 2020 by Brenda Carpenter
Love their service
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November 2020 by Amanda Schwartz
You can get $1 and $10 bills from the ATM.
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July 2020 by Barbara Henderson
You people are so rude to your customers.
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April 2020 by Raven Arndt
I went in to seek a little advice about retirement plans and options PNC has. It was like pulling teeth to get any kind of answer. The entire establishment is a joke. The cashiers were sitting with their feet up on their chairs. The worst was the banker I sat down with. I'll never go back. Horrible experience.
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July 2019 by Raven Newton
I went in to seek a little advice about retirement plans and options PNC has. It was like pulling teeth to get any kind of answer. The entire establishment is a joke. The cashiers were sitting with their feet up on their chairs. The worst was the banker I sat down with. I'll never go back. Horrible experience.
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March 2019 by Rebecca Canann
My account got hacked and I was basically told oh well, you have to go without money until it's fully posted into your account and then they can dispute the transaction which will take even longer. But I've been with other banks and I've talked with other people stating that they can cancel it before it's even processed and yet here I am without money with 2 kids all because I apparently have to “waitâ€. Worst experience ever with pnc banks !
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July 2017 by Miss.Morgan Bruton
Epicly nice staff will explain things in a kind and pleasant manner and make sure you get what you need done. The manager there even asked me how my day was going because I looked sad and was encouraging to me which was unexpected but I was happy the staff showed they cared.