-
July 2024 by Anthony Bloom
rob is a great agent any questions get answered promptly
-
June 2024 by Paul C
Great people!
-
May 2024 by Adam M
Called on a Monday for a home insurance quote... It is now Friday and no response of any kind.
-
May 2024 by Eric Harper
Rob and his team are always there when you need help or have a question. I recommend them 10/10 times!
-
May 2024 by Shoeman90
i missed the first call for a quote at 8am, upon calling back and giving more information was told by secretary id get a call back. 1 week later i never heard back so i called again. talked to secretary again, gave information again and said email me a quote this time. over 24 hours later no email. id like some good cheap insurance, who wouldnt, but if this is the customer service to become a customer how would a claim ever get paid out or handled?
update been 6 business days later still havent heard anything. i should mention im middle aged, no accidents, no tickets, trying to insure 4 vehicles. youd think theyd want the business
-
February 2024 by Jillian Teutsch
Personalizes the experience every time! Reached out when my mom passed, sent a card. Really good, caring people! If you have some troubles, they work with you.- Shout out to Molly!! She is awesome!!
-
March 2022 by linda rouzer
Merlo Agency is the best place to buy your insurance. They make you feel like they really care about you. I feel like I am not just another customer. They are friendly and professional. All I have to do is call and within minutes they take care of my policy changes which is quite often. Sorry! Lol. I have been with them for over 20 years. They call periodically to check on my needs to see if I need anything. They also make sure I am getting the BEST PRICE AND BEST COVERAGE. I was in an accident and they were so super and quick to get me a rental car and took care of everything in quick and professional manner. When purchasing my car insurance they made sure I had all the COVERAGE I needed at a fair price. I love them and will never change agencies. Give them a call. You won't be sorry. BEST PRICE AND COVERAGE !!!
-
March 2022 by Frank Franko
Nice people
-
March 2022 by Michelle Piacquadio
Top notch professionals!
-
March 2022 by Connie
Extremely prompt, professional and courteous customer service. Additionally, my agent Brian secured excellent rates for us.
-
March 2022 by Jesse Fechter
Merlo Insurance Agency is the best agency I have ever used. From Molly answering the phone to Anita having the patience to deal with my ever changing fleet of vehicles, I am always assured I am not a bother. I appreciate the team here and I don't plan on going anywhere else! P.S. They find amazing rates!
-
March 2022 by Renita Mintus
Wonderful group of people. Special thanks to Anita. She is a rock star! So glad that we switched to Merlo Insurance!
-
March 2022 by Amber Hall
We had a hit and run situation and with one phone call (less than 10min) Merlo Insurance had the ball rolling for us. We've been with them for house and car for 10 years and have nothing but great things to say about them! They even called last year to let us know that we could switch companies, pay a considerable amount less and have better coverage. They are amazing to work with! Plus, anytime we call, we speak to a real person, who lives locally and is always so professional but very caring. 10 stars!
-
March 2022 by George rohland
I Stoped 3 Days Before My Insurance was up For the Year. They not only Saved me over $900.00 a year My new coverage was ready 3 Trucks a car and one Rental Give this Insurance Agency a Chance
-
March 2022 by 2M Excavating
Anita and Rob are always available to assist us with any questions or concerns. They handle things quickly and efficiently! Highly recommend!
